Every seasoned network administrator and IT veteran has been down in the trenches at some point. It's a rite of passage to deal directly with users, solve their immediate problems, and find fixes for mysterious errors.
Thankfully this generation of helpdesk consultants and on-the-road IT fixers has an amazing tool to simplify the job: Smartphones. Today we're talking all about how an Android device can make life on the helpdesk easier--provided you use these 10 apps.
First up is ADManager Plus. It's a Microsoft Active Directory management tool that gives users control over accounts from wherever they are. Perfect for password unlocks and account management when out and about.
Brandon Vigliarolo has nothing to disclose. He does not hold investments in the technology companies he covers.
Brandon writes about apps and software for TechRepublic. He's an award-winning feature writer who previously worked as an IT professional and served as an MP in the US Army.