Outlook as the front-end for Microsoft Dynamics CRMAt its Convergence ERP/CRM customer and partner conference in San Diego this week, Microsoft is showing off its plans for the role-based and Office-centric user interfaces that company officials have been touting for more than a year. These screen shots show off actual shipping products, plus a number of prototypes of future user interfaces that will be part of Microsoft's ERP and CRM products, going forward.
Screen shot No. 1: Microsoft's Dynamics CRM is the first of Microsoft's business applications to incorporate Office -- specifically, Outlook -- as the built-in user interface for the product.
Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by Microsoft or any of its partners or competitors.
Mary Jo Foley has covered the tech industry for 30 years for a variety of publications, including ZDNet, eWeek and Baseline. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008). She also is the cohost of the "Windows Weekly" podcast on the TWiT network.