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The Switchvox phonebook lets you see the current status of your buddies
With SwitchVox, you can see the current status of the call as well as who’s on hold or parked.
Google Maps Integration
A Google Maps mashup gives the location of a caller.
Customers can create their own mashups
SwitchVox supplies it’s own chat client that can communicate with GoogleTalk or other XMPP-based clients.
You can receive faxes and e-mails in a common mailbox.