Nine Ways VoIP 2.0 Can Transform the SMB

SMBs

Nine Ways VoIP 2.0 Can Transform the SMB

By dave greenfield February 1, 2009, 11:58 PM PST

Image
1
of 9

Nine Ways VoIP 2.0 Can Transform the SMB

SwitchVox Phonebook

The Switchvox phonebook lets you see the current status of your buddies

SalesForce Integration

Queue Activity

Call Management

With SwitchVox, you can see the current status of the call as well as who’s on hold or parked.

Google Maps Integration

A Google Maps mashup gives the location of a caller.

Custom Mashups

Customers can create their own mashups

Call Agents

Chat Integration

SwitchVox supplies it’s own chat client that can communicate with GoogleTalk or other XMPP-based clients.

Unified Messaging

You can receive faxes and e-mails in a common mailbox.

By dave greenfield

Account Information

Contact dave greenfield

Your message has been sent
|
See all of dave's content

In the current business environment, it is almost inevitable that an organization will experience a security breach that exposes collected personal data to unauthorized access. Under the provisions of the General Data Protection Regulation, regardless of the severity of the security breach, organizations must inform their EU customers and stakeholders of the incident in a ...

Finding and recruiting competent talent for a business enterprise is an essential part of HR management. Overall success in a competitive business world is often a product of the quality of people hired to fulfill specific job roles. This need for quality people can be particularly intense for HR professionals filling technical positions. This hiring ...

A security policy is only as valuable as the knowledge and efforts of those who adhere to it, whether IT staff or regular users. Understanding the importance of computer and network security, and building accountability for these concepts, is critical to achieving organizational goals. The purpose of this policy from TechRepublic Premium is to describe ...