Nine Ways VoIP 2.0 Can Transform the SMB

SMBs

Nine Ways VoIP 2.0 Can Transform the SMB

By dave greenfield February 1, 2009, 11:58 PM PST

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Nine Ways VoIP 2.0 Can Transform the SMB

SwitchVox Phonebook

The Switchvox phonebook lets you see the current status of your buddies

SalesForce Integration

Queue Activity

Call Management

With SwitchVox, you can see the current status of the call as well as who’s on hold or parked.

Google Maps Integration

A Google Maps mashup gives the location of a caller.

Custom Mashups

Customers can create their own mashups

Call Agents

Chat Integration

SwitchVox supplies it’s own chat client that can communicate with GoogleTalk or other XMPP-based clients.

Unified Messaging

You can receive faxes and e-mails in a common mailbox.

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