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SMBs

Nine Ways VoIP 2.0 Can Transform the SMB

By dave greenfield February 1, 2009, 11:58 PM PST

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Nine Ways VoIP 2.0 Can Transform the SMB

SwitchVox Phonebook

SwitchVox Phonebook

The Switchvox phonebook lets you see the current status of your buddies

Nine Ways VoIP 2.0 Can Transform the SMB

SalesForce Integration

SalesForce Integration

Nine Ways VoIP 2.0 Can Transform the SMB

Queue Activity

Queue Activity

Nine Ways VoIP 2.0 Can Transform the SMB

Call Management

Call Management

With SwitchVox, you can see the current status of the call as well as who’s on hold or parked.

Nine Ways VoIP 2.0 Can Transform the SMB

Google Maps Integration

Google Maps Integration

A Google Maps mashup gives the location of a caller.

Nine Ways VoIP 2.0 Can Transform the SMB

Custom Mashups

Custom Mashups

Customers can create their own mashups

Nine Ways VoIP 2.0 Can Transform the SMB

Call Agents

Call Agents

Nine Ways VoIP 2.0 Can Transform the SMB

Chat Integration

Chat Integration

SwitchVox supplies it’s own chat client that can communicate with GoogleTalk or other XMPP-based clients.

Nine Ways VoIP 2.0 Can Transform the SMB

Unified Messaging

Unified Messaging

You can receive faxes and e-mails in a common mailbox.

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