SMBs

Nine Ways VoIP 2.0 Can Transform the SMB

By // February 2, 2009, 12:10 AM PST

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  • SwitchVox Phonebook

    The Switchvox phonebook lets you see the current status of your buddies

  • SalesForce Integration

  • Queue Activity

  • Call Management

    With SwitchVox, you can see the current status of the call as well as who's on hold or parked.

  • Google Maps Integration

    A Google Maps mashup gives the location of a caller.

  • Custom Mashups

    Customers can create their own mashups

  • Call Agents

  • Chat Integration

    SwitchVox supplies it's own chat client that can communicate with GoogleTalk or other XMPP-based clients.

  • Unified Messaging

    You can receive faxes and e-mails in a common mailbox.

Related Topics:

SMBs Software Security CXO Innovation Start-Ups Project Management

SwitchVox Phonebook

The Switchvox phonebook lets you see the current status of your buddies

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