Nine Ways VoIP 2.0 Can Transform the SMB
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SwitchVox Phonebook
The Switchvox phonebook lets you see the current status of your buddies
SalesForce Integration
Queue Activity
Call Management
With SwitchVox, you can see the current status of the call as well as who’s on hold or parked.
Google Maps Integration
A Google Maps mashup gives the location of a caller.
Custom Mashups
Customers can create their own mashups
Call Agents
Chat Integration
SwitchVox supplies it’s own chat client that can communicate with GoogleTalk or other XMPP-based clients.
Unified Messaging
You can receive faxes and e-mails in a common mailbox.