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In October 2005, CNET’s IT department launched an new password policy. As part of the rollout process, the IT department carried out an aggressive communication campaign. Before the change, they sent a company-wide e-mail that outlined the new policy, explained why the change was necessary, offered step-by-step password reset instructions, and provided help desk contact information. IT personnel also gave live, end-user presentations. Both the e-mail and presentations were excellent examples of effective end-user communication, but the most interesting technique was this pen.
Quick password tips
This handy password policy reminder pen has two clear windows that display helpful password tips. The pen displays a new message each time you click the top. There are a total of six unique messages.
Don’t write your password down
End users forgetting their passwords? Combat end-user memory loss with these tips to help users remember their password.
Use symbol characters
If your users have trouble creating unique password, try this password generating Excel spreadsheet.
Change password every 90 day
Learn how to change the timing of the password-expires message in Windows with this handy tip.
Use alphanumberic characters
Find out how you can generate stronger random passwords with these Perl modules.
Password is min. 8 characters
Check out these tips on enforcing strict password policies.
Inside the password policy reminder pen
True to my techie nature, I took the password policy reminder pen apart to learn how it worked. The small drum in the center contains the messages. Each time you click the pen it rotates to display a new message. The drum contains a total of six short tips.