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Cloud

Screenshots: Internal networking with Google+ Communities

By Guest Contributor November 4, 2013, 7:52 AM PST

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Screenshots: Internal networking with Google+ Communities

Embrace enterprise social networking with Google+ Communities

Embrace enterprise social networking with Google+ Communities

By David Politis

rnrn

Thisrngallery is also available as a TechRepublic article.

At BetterCloud, wernusually consider ourselves to be on the bleeding edge of adoption when it comesrnto all things Google, so it was slightly surprising that up until last month,rnwe were still using email distribution lists as our form of an internal socialrnnetwork. It wasn’t until we fully realized the power – and privacy – of Google+rnCommunities that we saw this feature as a viable replacement for those outdatedrnlists.

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Enterprise social network

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For any business operating on the Google Apps platform,rnusing a Google+rnCommunity as your enterprise social network (ESN) should be a no brainer.rnEmployees already spend the majority of their work day in their inbox, so whyrnnot give them an interactive tool with notifications surfaced in Gmail – andrnelsewhere like Google Calendar, Google search results, and Google Drive? Whilernother providers like Jive and Yammer require users to get used to yetrnanother new product, Google+ integrates seamlessly with the rest of the GooglernApps suite.

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Moreover, we’ve found that the actual Community fostersrnsharing. In the past, we experimented with domain-only sharing on Google+, butrnfound that internal posts were getting lost in the Google+ feeds of ourrnemployees. Instead, the Community provides a singular place for all updates,rnmilestones, announcements and news items to be shared, commented on andrncelebrated.

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Credit: Images byrnDavid Politis for TechRepublic

a_EmbraceEnterpriseSocialNetworking.png
a_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

To get started

To get started

Set up

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To get started with Google+ Communities, simply visitrnGoogle+, either by clicking +Name atrnthe top of your inbox or by visiting plus.google.com.rn

rnrnOnce there, click the Home tab, then scroll down to and click Community.

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Credit: Images byrnDavid Politis for TechRepublic

b_EmbraceEnterpriseSocialNetworking.png
b_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Community

Community

Next,rnclick the button marked Create Community.

rnrn

Credit: Images byrnDavid Politis for TechRepublic

c_EmbraceEnterpriseSocialNetworking.png
c_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Private network

Private network

Choosernwhether you’d like your Community to be public or private. Of course, if yournplan to use the Community as an ESN, make the Community private and then chooserna name. We also suggest hiding the Community from search results. This is arnprivate network that may contain sensitive company information. It’s importantrnto keep its contents as well as the actual Community private.

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Credit: Images byrnDavid Politis for TechRepublic

d_EmbraceEnterpriseSocialNetworking.png
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Screenshots: Internal networking with Google+ Communities

Categories

Categories

Nowrnthat you’ve created the Community, you can begin to customize it by adding arnprofile picture, description, and topic categories. Categories are veryrnimportant as your users will be able to filter posts in the Community later on.rnYou should consider creating different categories for different officernlocations or departments.

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Credit: Images byrnDavid Politis for TechRepublic

e_EmbraceEnterpriseSocialNetworking.png
e_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Promote member

Promote member

After customizing the community, invite your employees. Oncerna member has joined, you can upgrade their status from member to moderator orrnowner if you wish. An owner can:

rnrn

    rn

  • Add and edit categories
  • rn

  • Remove posts
  • rn

  • Remove members from thern community
  • rn

  • Ban members from thern community
  • rn

rnrn

A moderator has all of the aboverncapabilities except they cannot add additional moderators or delete thernCommunity. You might consider giving additional rights to your CEO or an HRrnmanager.

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To make a member a moderator wait until they’ve joined thernCommunity, then view your members. Select the desired member and choose Promote from member to moderator fromrnthe dropdown menu. Once a member has been promoted to moderator, you canrnpromote them again to owner if you wish.

rnrnYour Community is now up and running. Kick thingsrnoff by sharing your first post.

rnrn

Credit: Images byrnDavid Politis for TechRepublic

f_EmbraceEnterpriseSocialNetworking.png
f_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Get social

Get social

Get social

rnrnTo post in the Community, you have a fewrnoptions. You can go directly to the Community and post there. To do so, go tornyour Google+ profile then click Home,rnselect Communities and click intornyour organization’s ESN. Next, write your message and select the appropriaterncategory, then hit Share.

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Credit: Images byrnDavid Politis for TechRepublic

g_EmbraceEnterpriseSocialNetworking.png
g_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Share

Share

Yourncan also post from your Google+ feed, which will save you some time. To postrnthis way, head to Google+, then hit Sharernat the top of the page. Next, write your post, select the Community you’drnlike to share with from the drop down and press Share.

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Credit: Images byrnDavid Politis for TechRepublic

h_EmbraceEnterpriseSocialNetworking.png
h_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Notification

Notification

Regardlessrnof how you share, once you do submit a post, Community members will receive arnpost notification and hopefully visit the Community to join in.

rnrn

Credit: Images byrnDavid Politis for TechRepublic

i_EmbraceEnterpriseSocialNetworking.png
i_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Notification settings

Notification settings

Usersrncan also alter notification settings to change the number of notifications theyrnreceive: standard, more or fewer. Note that users can turn off notificationsrnaltogether. There is no way for a Community owner or moderator to enforce arnspecific notification rule.

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Credit: Images byrnDavid Politis for TechRepublic

j_EmbraceEnterpriseSocialNetworking.png
j_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Link

Link

Keeping employees up to date

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Now that your employees are hopefully sharing and visitingrnthe Community regularly, make sure you’re taking full advantage of everythingrnCommunities have to offer.

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For instance, you can directly share and embed GooglernPresentations in a Community post. This ensures that your employees have accessrnto and view the presentation.

rnrnTo share a Google Presentation in a Google+rnCommunity you need to first publish the Presentation to the web. To do so, gorninto File | Publish to the web, and thenrnselect Start publishing.

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Credit: Images byrnDavid Politis for TechRepublic

k_EmbraceEnterpriseSocialNetworking.png
k_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Widget

Widget

After you hit Start publishing, a window with embed codesrnand options will appear. Click the Google+ link where it says Share this link using.

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Credit: Images byrnDavid Politis for TechRepublic

l_EmbraceEnterpriseSocialNetworking.png
l_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Presentation

Presentation

A Google+ sharing widget will pop up giving you thernopportunity to add a custom note and select where you’d like to share thernpresentation. 

rnrn

Credit: Images byrnDavid Politis for TechRepublic

m_EmbraceEnterpriseSocialNetworking.png
m_EmbraceEnterpriseSocialNetworking.png
Screenshots: Internal networking with Google+ Communities

Final thoughts

Final thoughts

Once you press Sharernthe post with embedded Presentation will appear in the Community.

rnrn

Communities also offer new employees great insight into yourrncompany’s culture and past milestones. Encourage new hires to scroll throughrnthe Community to gain a sense of your culture, past achievements and events. It’srna great way for a new employee to get up to speed and settled in quickly.

rnrn

Final thoughts

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While it’s always hard to institute something new, we’vernfound the transition from email lists to a Google+ Community to be fairlyrnseamless. Of course, if you need to share something extremely urgent that yournknow will be read almost immediately, there’s really no replacement for email.rnBut, if you’re looking to create a collaborative environment to bring togetherrndisparate offices or teams, Google+ Communities is your answer.

rnrn

David Politis is thernfounder and CEO of BetterCloud, the maker of FlashPanel, the number one management and security tool for cloud-enabled organizations, and thernGoogle Apps resource site AsktheGooru.com. Follow BetterCloud on Google+ at bettercloud.com/plus.

rnrn

Credit: Images byrnDavid Politis for TechRepublic

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