Ticket submissionThe submission of tickets is simple for both client and consultant.
For a full review of Web Help Desk, check out the TechRepublic Product Spotlight Blog.
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Jack Wallen is an award-winning writer for TechRepublic and Linux.com. He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website jackwallen.com.