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The financial services industry is a high-value target for cyber criminals- which makes securing data a significant challenge for financial services firms. As finance organisations shift to digital channels, protecting data becomes even more challenging, leaving them vulnerable to many challenges including: Financial losses that result from stolen funds Reputation or brand damage Lost customers ...

Customer satisfaction is the key to staying competitive and growing your customer base. Old authentication processes cost you customers, efficiency and branch profits. Give your customers an omni-channel experience with instant and secure online access from their device of choice. Keep customers – and attract more – with Entrust Identity.

The pace of the digital economy is accelerating, changing how merchants, consumers and businesses interact. Demand for personalized experiences is shifting the classic payment transaction to a digital process based on open collaboration. This e-Book outlines how industry leaders are transforming their digital edge to leverage an ecosystem-based value chain for real-time insights and a ...

In this provocative think piece, we take a look at banking and capital markets using the themes of evolution, innovation, and trust as touchstones for understanding the forces that are fundamentally reshaping the industry – and determining the shape of things to come. Learn the principles for business transformation, consider radical scenarios for the future ...

Is your accounting software holding you back? Maybe it’s time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: “Best Practices for Choosing ...

A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of the level of problems and dissatisfaction. ...