
Singapore Airlines Elevates Customer Experience With Splunk
Singapore Airlines (SIA), the national carrier of Singapore, is best known for its impeccable service standards — delivering timely, seamless experiences to customers since 1972. With the shift towards digitalization, SIA continuously innovated despite the COVID-19 pandemic to update and enhance customer-facing interaction channels, including its self-service kiosks, mobile application, website and in-flight services. The ...