Singapore Airlines (SIA), the national carrier of Singapore, is best known for its impeccable service standards — delivering timely, seamless experiences to customers since 1972. With the shift towards digitalization, SIA continuously innovated despite the COVID-19 pandemic to update and enhance customer-facing interaction channels, including its self-service kiosks, mobile application, website and in-flight services. The ...

Did you know that about 99% of surveillance video goes unviewed? What if you could use that video data to simplify operations, manage physical assets, and boost employee health and well-being? Insights and analytics from IoT technologies are key to your organization’s digital transformation. Check out our e-book for the latest tech trends in physical ...

Smart spaces bring together universal connectivity, security, and intelligence to modernize the workspace experience. But what are technology leaders saying about this accelerated digital transition to smarter spaces? What are the benefits? Where is the room for growth? A recent CIO Dive survey reveals how teams across industries are working toward answering these questions. This ...

Forty-three percent of all reported cyberattacks occur in the financial services industry. The reason? Most obviously, banks are where the money is and where the keys to the kingdom literally are. Most cybercriminals and their cyberattacks are motivated by financial gain and espionage. But the problem is even bigger than this because individual banks suffer ...

Useful dashboards can elevate data analysis tasks, and bridge the gap between data and action. Viewers should be able to look at a dashboard and go, “I understand what’s going on and exactly what I need to do now.” They can also be a useful tool to give executives insights into what’s happening in an ...

In today’s cybersecurity landscape, security teams face challenges across people, processes and technology. Detection, investigation and response are fragmented between siloed tools, making it difficult to achieve intelligent situational awareness. Further, security operations center (SOC) procedures and data are dispersed across different systems, limiting the ability of your team to investigate and respond to basic ...

Early detection, rapid response and collaboration are needed to mitigate advanced threats faced by today’s enterprise security teams. This white paper explores a better approach to security, and how a security incident and event management (SIEM) solution can help organizations keep up with the dynamic threat landscape. Register for your complimentary copy of “Adopting Splunk’s ...

Skill gaps are creating an added threat to organizations’ ability to accelerate and optimize security operations. Keeping pace with the dynamic global threat landscape is top of mind for CISOs in today’s ever-changing world, with 50% of these leaders agreeing that the severity of security issues has increased exponentially in the past two years. Understand ...

Investing in customer trust The challenges facing today’s organizations — cyberattacks, rapid digital transformation and economic uncertainty, just to name a few — show no signs of slowing down. To keep digital systems secure and reliable, leading organizations from every industry are building a foundation of resilience. And they’re using Splunk’s unified security and observability ...

A prescriptive journey for security, ITOps and engineering leaders At a time when organizations are no longer indistinguishable from the digital systems they rely on, disruptions aren’t just expensive — they can cost an organization its reputation or its loyal customer base. And crucially, each disruption comes between a team and its ability to innovate, ...