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The State of CRM in Asia Pacific - Infographic
In this infographic from Forrester you will discover: The rising customer expectations and remote work compound CX challenges. Why CRM systems are the key to good CX delivery. How to drive value with advanced and organisation-wide CRM use.
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The State of CRM in Asia Pacific
What do nearly 800 executives and 1500 employees around the world have to say about the strategic role of CRM technology? Download The State of CRM research by Forrester Consulting for a special spotlight on the Asia Pacific region, and unlock all the global insights and trends.
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Discover how SAP Customer Experience solutions can help you attract and retain customers, while growing revenue. With only 20 minutes a day you can now get to watch highly insightful content pertaining all things CX, whenever and wherever you are with a brand-new show we’re launching in the next...
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Nielsen Behavioral and Attitudinal Research 2021 The 2021 PayPal Behavioral and Attitudinal research was commissioned by PayPal and conducted by independent research provider Nielsen Media. A Behavioral Panel examined desktop purchase transactions from 707,625 consumers across five European countries and across key verticals between October 2019 and...
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NICE CXone CX Transformation Benchmark (2020), Survey of Global Business
Are you still trying to reach next-gen customers with your first-gen call center? Read the NICE CXone Customer Experience (CX) Transformation Benchmark and discover how successful businesses are harnessing real-time data with next-gen tools to reduce customer effort and increase revenue.
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Dell Technologies Unique On-Premise OPEX Model Allows Businesses to Scale as if on Cloud
Dell Technologies APEX Flex on Demand service has allowed healthcare solutions company RelateCare to adopt an on-premise IT infrastructure with an OPEX model that previously, was only available to cloud users. In this video you will discover a myriad of other benefits, that has allowed it to achieve more...
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State of the Connected Customer - 4th Edition
Our world has been thrown into flux by ongoing economic, health, leadership, social justice, and climate crises. Personal and professional lives have merged, and customers are calling on businesses to adapt. For the 4th edition of the "State of the Connected Customer" report, Salesforce surveyed 12,000 consumers and 3,600...
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Building the Connected Retail Experience by Mulesoft
In order to meet rising customer expectations and the adoption of new technologies, leading retailers must embrace an integration strategy across the retail value chain. This means implementing a strategy that enables agility, accelerated delivery, and automated security. Download this eBook to learn: How retailers like Buffalo Wild Wings, Asics,...
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Building the Connected Retail Experience
In order to meet rising customer expectations and the adoption of new technologies, leading retailers must embrace an integration strategy across the retail value chain. This means implementing a strategy that enables agility, accelerated delivery, and automated security. Download this eBook to learn: How retailers like Buffalo Wild Wings, Asics,...
Download Now -
NGINX finds out the truth about your Apps – the good, the bad and the ugly!
Here, The NGINX investigative team uncover the APPsolute best and worst of your shopping, dating and government apps. We discover how a scalable, flexible and secure real-time API solution is the lifeline of any high-traffic application. And we also find out why security is an integral part of all modern...
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