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How 12 organisations in Australia and New Zealand built trust and resilience
In 2020 businesses had to change the way they operated. Organisations had to pivot through many layers of uncertainty, while implementing new systems, launching products and retraining their staff. This e-book shares practical lessons from 12 businesses that were able to tackle the challenges that Covid-19 brought while navigating...
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Smarter Quality Management: The Fast Track to Competitive Advantage
Engineering and product development teams are facing immense pressure to innovate and scale under unusual market pressures. Teams tasked to create and deliver software — whether for their own IT operations, for the packaged applications market, or as the core of their final product, as in the systems space...
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IT Leaders' Handbook to Employee Engagement
Even before the pandemic, improving employee engagement was vital for attracting and retaining the best talent to help drive business performance. According to a global HR study, two-thirds of remote workers feel that they are not engaged with their business, and there is a seismic shift in how we...
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The IT Leaders' Handbook to Employee Engagement
Even before the pandemic, improving employee engagement was vital for attracting and retaining the best talent to help drive business performance. According to a global HR study, two-thirds of remote workers feel that they are not engaged with their business, and there is a seismic shift in how we work...
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Businesses seek to benefit from every customer interaction with a real-time personalized experience across their marketing, customer service, fraud, and business operations teams. At the heart of these efforts is the modern customer engagement hub (CEH), which uses decision and integrated artificial intelligence(AI) models to react to events in real-time,...
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Small & Medium Business Trends Report - Fourth Edition
The fourth edition of the Small and Medium Business Trends Report shares insights from over 2,300 SMB owners and leaders globally. These insights can help SMB leaders adapt and prepare for the new normal as businesses continue to deal with the pandemic. Get the latest business research and local insights...
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The Strategic Imperative for Smarter Digital Selling Amid Unprecedented Volatility
As the global economy continues to emerge from the worst pandemic in more than a century, one overriding fact is inarguably true for virtually every business and industry sector: The old rules no longer apply. Gone are the days of standard fixed prices, face-to-face interactions, endless rounds of negotiations, and...
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Priceline & Metcash Discuss New Behaviours and How Marketers Can Stay Ahead
Australian Retail Industry Panel Discussion: How COVID-19 may rewire customer behaviours and how marketers can stay ahead It is evident retailers have either thrived or suffered during the COVID-19 pandemic. As the economy reinflates, businesses will focus on either retaining their customers gained or winning back their customers lost. Watch...
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If CPG companies are to be more agile, they must take a more data-driven approach to growth management, which means selling the right product to the right person at the right time, with the intention of increasing sales and revenue. Past methods of revenue management involved data practices that were...
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eBook: Embracing Hybrid Multicloud Storage
Hybrid multicloud storage architecture can be a powerful tool to help you handle the massive data flows from your software and solutions and transform them into value for your business and your customers. Embracing a hybrid multicloud strategy is a huge advantage for any data-driven enterprise up to the challenge....
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