Employees are becoming increasingly self-sufficient in meeting their IT needs. Our writers and editors will show you how to address security concerns and trustworthiness of devices.
Wearable devices are becoming more common as a result of technological advancements and new capabilities. These devices may exist in the form of clothing, watches or eyewear and can serve as standalone gadgets or may link to another device such as a smartphone, tablet or laptop. This Wearable Device Policy, from TechRepublic Premium, is designed ...
You need visibility into your fleet of devices to meet security goals and reduce service desk tickets. But how do you get that visibility when different parts of your company run on Mac, Windows, and Linux? You get Kolide. Kolide is an endpoint security solution that gives IT teams a single dashboard for all devices, ...
Across the world, the news is currently dominated by stories on rising inflation and the impact of the cost of living crisis. These stark warnings make for bleak reading and compound the pressure consumers are already feeling. Businesses are being hit equally hard; overhead costs are increasing amid employee expectations for wages to increase in ...
What is EaseUS Data Recovery Wizard for Mac? Exclusively designed to recover lost and deleted files on MacOS and old Mac OS X, EaseUS Data Recovery Wizard for Mac has been serving as a close data recovery companion since 2004. Quick scan and deep scan are two scanning modes that make the whole recovery process ...
This is the demonstration file to accompany the article, How to return monthly sales averages for the last n years in Microsoft Excel, by Susan Harkins.
Digital transformation fundamentally changes the way customers, partners, and employers interact with and generate value from your company. To enable a customer-obsessed organization and drive digital transformation, IT must shift to a new operating model. This webinar explores the flaws of the most common digital transformation approaches, defines the characteristics of successful transformations that drive ...
Your business and technology leaders have a vision: to drive business performance with modern technology that adapts to changing customer and employee expectations. It is up to you to bring this bold, new vision to life with a flexible technology architecture and delivery model that enables digital and business transformation success. This eBook introduces a ...
Buying habits of manufacturing customers are shifting from in-person to online. Let’s look at the possibilities eCommerce offers, the challenges it addresses, and strategies that have earned manufacturers strong sales and happy customers.
A well-developed and skilled workforce is one of the keys to workforce optimization, which takes workforce management to a new level by infusing skills into the process. With a skills-based approach, decision making is improved, leading to a more effective workplace. Read this IDC report for insights and trends demonstrating the motivation for workforce optimization.
Discover how SAP Customer Experience solutions can help you attract and retain customers, while growing revenue. With only 20 minutes a day you can now get to watch highly insightful content pertaining all things CX, whenever and wherever you are with a brand-new show we’re launching in the next few weeks CX: Keeping It REAL! ...
Nielsen Behavioral and Attitudinal Research 2021 The 2021 PayPal Behavioral and Attitudinal research was commissioned by PayPal and conducted by independent research provider Nielsen Media. A Behavioral Panel examined desktop purchase transactions from 707,625 consumers across five European countries and across key verticals between October 2019 and September 2020. An Attitudinal Survey was conducted in ...
Are you still trying to reach next-gen customers with your first-gen call center? Read the NICE CXone Customer Experience (CX) Transformation Benchmark and discover how successful businesses are harnessing real-time data with next-gen tools to reduce customer effort and increase revenue.
In this infographic from Forrester you will discover: The rising customer expectations and remote work compound CX challenges. Why CRM systems are the key to good CX delivery. How to drive value with advanced and organisation-wide CRM use.
What do nearly 800 executives and 1500 employees around the world have to say about the strategic role of CRM technology? Download The State of CRM research by Forrester Consulting for a special spotlight on the Asia Pacific region, and unlock all the global insights and trends.
Dell Technologies APEX Flex on Demand service has allowed healthcare solutions company RelateCare to adopt an on-premise IT infrastructure with an OPEX model that previously, was only available to cloud users. In this video you will discover a myriad of other benefits, that has allowed it to achieve more in less time and without the ...