E-Commerce

The latest vendor assets for business technology professionals show you how to follow online sales from cost control and supply chain management through to transaction processing and fullfilment.

  • Scale your business with Self-service

    White Papers // Jul 2018 // provided by Zendesk

    The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates...

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  • Gartner Magic Quadrant 2018

    White Papers // Jul 2018 // provided by Zendesk

    In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner...

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  • Zendesk On-demand Demo

    Videos // Jul 2018 // provided by Zendesk

    Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.

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  • Your guide to omnichannel support

    White Papers // Jul 2018 // provided by Zendesk

    Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a...

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  • 6 Tips for building a thriving help center

    White Papers // Jul 2018 // provided by Zendesk

    Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions...

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  • Keep business moving forward with DocuSign for Salesforce

    Videos // Apr 2018 // provided by DocuSign

    Listen to this On-Demand webinar showcasing how organisations like LEAP Legal Software have reduced the time to sign documents from days to minutes, eliminated errors, ensured compliance and recognised a sizeable return on investment.

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  • Salesforce closes 90% of deals in one day

    White Papers // Apr 2018 // provided by DocuSign

    Salesforce has achieved fast results by integrating DocuSign for Salesforce. When the quoting process for a customer is complete, account executives send eligible contracts for signature with just a single click from Salesforce. Discover how through our own longstanding partnership with Salesforce, DocuSign has been able to help them globally...

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  • Keep your business agreements moving forward at lightning speed.

    White Papers // Apr 2018 // provided by DocuSign

    Sending a contract for electronic signature from Salesforce is simple, and when you automate time-consuming manual workflows, you eliminate rekeying of data and increase your productivity. Download this datasheet to learn how DocuSign handles many different scenarios, including: • Multiple signers • Specified signer routing order • Custom workflows

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  • Local Measure achieves a 70% improvement in contract turnaround time

    White Papers // Apr 2018 // provided by DocuSign

    Local Measure helps businesses uncover new insights about customers and visitors to their venues. Download this case study to learn how Local Measure uses DocuSign for Salesforce to experience the benefits of 99% paperless office including: - $100 and one x hour saved per contract - 70% improvement in contract...

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  • Cisco Easy Pay: simple financing for better security in Thailand

    Product Specs // Jul 2018 // provided by Cisco 

    Financial security is of utmost importance to ensuring your enterprise can thrive, yet so often, it makes the whole payment process difficult and painful. Discover the best offers on Cisco Finance Security technologies that make this process not only easy, but secure.

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