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Gartner Market Guide for Endpoint Detection and Response Solutions
Endpoint defenses are evolving to keep pace with and get ahead of pervasive, sophisticated cyber attacks that target endpoints. One rapidly growing area of endpoint protection is endpoint detection and response (EDR) solutions. Their main purpose is to increase visibility into endpoint status and events to improve threat detection...
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3 Things to Think About When Choosing the Right Hosted VoIP communications Provider
When researching Cloud based VoIP phone systems, there are multiple factors to research and determine what provider will have the right tools and integrations you’ll need to get your system running smoothly. Some of the most important factors you’ll want to consider include the reliability of the services, how it...
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DoyleResearch - Scaling Large Enterprise SD-WAN Deployments
SD-WAN deployments are becoming main stream as dozens of Fortune 1000 sized organizations have moved through proof of concepts, initial pilots, and on to rollouts of SD-WAN to their branch locations. Gartner determined that 30% to 50% of Fortune 1000 Enterprise workloads are shifting to the cloud. SD-WAN provides...
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Top Seven Considerations for Software-Defined Storage in 2018
With the right solution, software defined storage (SDS) can reduce complexity, eliminate silos, and give you more control over your environment. How do you know what's right for you? This white paper, “Top 7 Considerations for Software Defined Storage in 2018,” shows you how to identify the best solution...
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eBook: Harness the Potential of SAP HANA with IBM Power Systems
This eBook outlines the benefits of SAP HANA on IBM Power Systems. You’ll clearly see that the smart implementation choice is SAP HANA on Power Systems because of undisputable performance capabilities and flexibility compared to x86 options. Because SAP and IBM Power Systems are better together.
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IBM: 2018 SAP Pinnacle Global Partner of the Year for Infrastructure
IBM and SAP—partners who’ve been driving innovation together for more than 40 years—are in a class all their own. The proof is in the press clipping: IBM is the 2018 SAP Pinnacle Global Partner of the Year for infrastructure.
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Case Study: SAP HANA at Química Amparo
Química Amparo washes away the competition with help from IBM and SAP. Cleaning-product manufacturer Química Amparo aims to double its Brazilian market share. By migrating its SAP HANA® applications to IBM® Power Systems™ solutions, Química Amparo gains access to lightning-fast reporting and rich customer insight, helping to build a bright...
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Mondi, international packaging and paper Group, migrated to the SAP HANA® Data Warehouse and moved its SAP ERP Systems to IBM® POWER8® servers. Now, reporting is on average 3 times faster resulting in smarter decision making and 200 hours are being saved per month, enabling staff to focus on reacting...
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Scale your business with Self-service
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates...
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In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner...
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