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Contact Center Interaction Management for Midsize Contact Centers
In both Forrester Wave™ reports for midsize and large contact centers, Genesys was named a leader with highest scores in the current offering category as well as for omnichannel capabilities and reporting and analytics criteria. The inaugural Forrester Wave™ reports evaluate midsize and large contact ...
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Learn how to save cost with Microsoft Windows Defender Advanced Threat Protection
Join this webinar today to learn and ask questions about how your organization can: Save on costs with WD ATP Realize business benefits enabled by WD ATP Get your questions answered by Windows Security product managers The Total Economic Impact (TEI) commissioned study, ...
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IXOM migrates SAP to Azure, secures savings and positions for transformation
Since splitting out of Orica Chemicals a couple of years ago, water treatment and chemical distribution specialist IXOM has been developing its own company identity. Choosing and implementing the right technology was an important part of this process. It isn’t every day you get the chance to start from scratch. ...
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Effective B2B Selling - Being relevant connects you to your buyer
Being relevant and connected is the best way for sales teams to increase their chances of engaging with today's more informed, better connected, less responsive buyer. Buyers are demanding relevance and expecting sales people to know about them, their companies and their needs before engaging. It's no longer enough to ...
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Breakthrough Technology Interactive eGuide
The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop ...
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Cyber threats are surging. See how Windows 10 defends
Cyber criminals love passwords, mobile apps, personal devices and unsecured browsing. See how Windows 10 ruins their whole day. Download now the Windows Defender Advanced Threat Protection kit and learn: How security solutions built into the operating system can help you detect, investigate, and respond to advanced ...
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Optimise Your Billing Process: How to Spend Less While Making More
If your business is weak on billing, you may be spending too much time and money chasing payments. In this eBook we uncover five common mistakes and fixes to streamline your billing process.
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Eight Digital Best Practices for Sales Professionals
What Does it Take to go “digital” in Sales? Sales professionals are most effective when they’re equipped with the best tools. A mobile-enabled electronic workflow is becoming essential to optimise efficiency and provide teams with true flexibility. This best practices paper outlines eight important ways that sales teams can ...
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Why it Pays to Use Electronic Signatures in Your Business
The business world is moving rapidly to online transactions as businesses of all sizes transform from inefficient, costly paper-based processes to digital contracts, agreements and approvals via electronic signatures. In this eBook you will learn how you can take advantage of the time and cost savings that are possible with ...
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Don’t leave anything to chance, take your HR department digital
The HR world is changing quickly - global candidates are tech-savvy and are relying on mobile-enabled interactions. Now more than ever, HR teams are looking to improve the onboarding experience, increase employee satisfaction and focus HR staff away from mundane tasks. This digital best practice guide outlines seven ways ...
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