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This policy provides guidelines for the delegation of user privileges on organization-owned systems. It also provides guidance for usage of high-privilege or administrator accounts. From the policy: SUMMARY The risk potential of running user-initiated tasks using the same access levels as components of the operating system is staggeringly high, particularly...
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The IT Admins Communication Template Pack
Discover effective communication skills with detailed IT Admin Templates covering planned and unplanned outages, password change reminders, and new security risks. "The Paessler Way" illustrates which formats work best for downtime announcements, and how to make pertinent information clearly visible. And the best part: you don't have to write...
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Everyone has a different level of knowledge and for Paessler, it is important to support admins with helpful information. The experience range extends from experienced network administrators with 30 years of professional experience to IT trainees who are just making their first attempts in the world of IT and networks....
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Maintenance tasks and equipment upgrades and installations must be completed regularly—potentially creating disruptions and preventing employees from doing their work. This policy is designed to help your organization determine procedures for scheduling and communicating server, system, and network downtime with the goal of minimizing the impact and inconvenience for your...
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Internet and email usage policy
Internet and email communications are essential for performing modern business tasks, but companies must put rules in place to reduce the risks that come along with those technologies. This policy offers guidelines to help ensure that both IT and users follow safe practices when using electronic communications such as messaging...
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Hardware decommissioning policy
When decommissioning hardware, standard and well-documented practices are critical. The steps outlined in this policy will guide your staff methodically through the process. Assets won’t be unnecessarily wasted or placed in the wrong hands, data stored on this hardware will be preserved as needed (or securely purged), and all ancillary...
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One of the key responsibilities of managing employees is helping them develop their careers. And one of the best ways to do that is by establishing clear, measurable objectives toward achieving their goals. This policy offers a simple outline of what qualifies as an acceptable objective and how managers and...
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As more and more users work from remote locations, the need for secure access to networks, systems, and data continues to grow. This policy provides guidelines to help IT ensure that VPNs are properly deployed and outlines acceptable use policies for end users on company-issued and personal devices. From...
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This policy outlines guidelines and processes for requesting, obtaining, using, and terminating remote access to organization networks, systems, and data. It applies to scenarios where employees connect remotely to in-house data centers as well as offsite facilities, such as cloud providers. The download includes a PDF version, along with a...
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Home usage of company-owned equipment policy
Employees who work from home often use company-supplied systems and devices, which helps ensure that they have consistent, state-of-the-art equipment to do their work. However, organizations should provide usage guidelines, such as this policy, covering the responsibilities of IT staff and employees. From the policy: For an...
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