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Small Business Growth Playbook
More than half of all Australian businesses are expecting to grow within the next 12 months, yet less than a quarter intend to expand their operations overseas and only 5 percent have plans to launch new products or services. In other words, growth is good but if it only comes...
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The Complete CRM Handbook highlights key business insights that will help you find more prospects, win more deals, and make your customers rave about your brand. This practical guide shows you: How CRM can improve your sales and productivity How to build a complete CRM strategy How to...
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Five Steps to Growing Your Business with Marketing Automation
Marketing automation has many features and capabilities that can simplify the lives of marketers at small businesses. With a little planning and setup, these five manageable steps can help you achieve marketing automation success. Accomplish the work of a much larger marketing department - and turn even one-man marketing teams...
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Getting to Know Salesforce Essentials
Salesforce Essentials is the world’s #1 CRM for small businesses. It’s built to help small businesses find, win and keep more customers. In this eBook you’ll discover how to: Sell faster and smarter with artificial intelligence (AI) Scale your technology investments as your business grows Get all the benefits...
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The Startup's Guide to Customer Service
Learn from eight of today’s most successful growing businesses how to optimize your customer service operations so you can grow your business faster than ever.
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Cisco: Exploring SMBs IT Challenges (French)
In a world irrevocably changed by the tides of digitization, automation, and the Internet, company performance is becoming synonymous with the ability to use IT not just to function normally, but to maximize efficiency, revenue, and customer satisfaction. Small and medium-sized businesses (SMBs) recognize and want the full utility and...
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SMB best practices: Templates for creating estimates, invoices, and billing statements
No business, big or small, will last long if it doesn’t get promptly and properly paid for services rendered and products delivered. These guidelines explain the characteristics that constitute a proper estimate, invoice, and billing statement. The accompanying templates will serve as practical examples of these vital financial documents. ...
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Tips for choosing the best web host for your organization (free PDF)
Creating an engaging website to support your business doesn’t have to be costly or labor intensive—you can let a web hosting service handle all the details at an affordable price. This ebook looks at the criteria to consider when deciding on a service and offers a side-by-side comparison of some...
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SMB security pack: Policies to protect your business
Small and midsize businesses are increasingly being targeted by cybercriminals—but they often lack the resources and expertise to develop comprehensive security policies to help defend against threats. This set of policies will help your company establish guidelines and procedures to reduce the risks. The pack includes these policies: ...
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Vendor comparison: Small business financial accounting software
Recording financial business transactions is fundamental to the success of any company. And matching financial accounting software to your business needs requires rational comparative research. These guidelines, along with the accompanying comparison chart, will help you compare vendors based on common features and support your decision-making process with documentation. ...
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