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If the race between corporate giants Amazon, Microsoft, and Walmart to create fully-automated shopping experiences is any indication, retail could look a lot different in the near future. But are consumers ready for changes to the brick-and-mortar experience? From in-store research kiosks to AR/VR experiences and even ordering via...
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Research: IaaS impact on data center design and staffing
The importance of Infrastructure as a Service (IaaS) is evident in the growing number of companies either already implementing, or planning to implement.Underscoring the strength of IaaS is the responses gathered in each of the last two Tech Pro Research surveys on the topic. The first, in April, detailed what...
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Research: IT leaders reveal misses, current trends and future of enterprise software
Find out what IT leaders say about Enterprise Application Software (EAS) in our Research: IT leaders reveal misses, current trends and future of enterprise software report.We ran an online survey in April 2013 to find out more about enterprise software, how it is used, and how it is perceived. This...
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How Modern Tools Can Engage And Activate Your First Line Workforce
First line workers often comprise the majority of the workforce. They are the people behind the counter, on the phone, in the clinics, on the shop floor and in the field. They form the backbone of many of the world’s largest industries, and without them, the ambitions of many organisations...
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Ten Sneaky Things a Spammer Will Do
Spam will continue to plague Inboxes until it is no longer profitable for the spammer or there is a hack-proof method of prevention that is easy to use. Read this ebook and learn the techniques spammers employ to reach their target audience, and discover the solutions that can help protect...
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Best Practices Checklist: Email Security Cloud and Virtual Migration
Looking for best practices to ensure a secure email for cloud and virtual migration? If you are considering migrating email security to the cloud, read this paper and discover best practices for planning and executing an email security migration that minimizes the risk of business disruption.
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Seven Signs You're on the Road to Real Time ERP
A step-change in the pace of business today brings enterprise resource planning (ERP) systems face-to-face with the largest transformation in their role since they were first introduced in the early 1990s. The rise of a new generation of business automation demands real-time information processing and visibility on a scale that...
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Seven Signs You're on the Road to Real-Time ERP
A step-change in the pace of business today brings enterprise resource planning (ERP) systems face-to-face with the largest transformation in their role since they were first introduced in the early 1990s. The rise of a new generation of business automation demands real-time information processing and visibility on a scale that...
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People Who Care, Share: Creating a Collaboration Mentality for Innovation
Every day, more companies are opting to use hosted productivity tools, such as Google Apps, instead of traditional office suites. Hosted apps combine word processing, spreadsheets, and presentations with intuitive and easy to use collaboration features, and they're adding enterprise security and management features, as well. The result is a...
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Chef Gordon Ramsay doesn't compromise on customer experience
CXone, the only enterprise Customer Experience platform designed expressly for the cloud offers the most complete set of Customer Experience solutions. CXone allows enterprises to quickly move call centers to the cloud with a unified customer experience platform. Gordon Ramsay shows us what it takes to be NICE
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