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Did you know that the average cost worldwide of a data breach in the preceding 12 months was $3.86 million? Leading enterprises are adopting innovative storage technologies such as safeguarded copies and leveraging existing, highly effective physical air gap methods to thwart threats and deliver on their business expectations. The...
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Did you know that by 2024, at least 50% of enterprise applications in production will be Internet of Things (IoT)-enabled? This Gartner report explores the key challenges and recommendations for modern businesses to develop the right technical and human architectures for digital businesses.
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It’s no surprise that many organizations aren’t sure how to proceed and don’t have a clear understanding of how best to leverage AI/ML to their advantage. This report by IBM explores how to build a strong foundation for AI starting from ingestion to gaining insights that will boost your business...
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Cyber Security in Financial Services: Orchestrating the Best Defence in an Evolving Threat Landscape
Data, IT and business security have always been paramount for financial organisations. But in an increasingly digitised world, data is being produced faster than ever. Financial organisations are encouraged to share customer data while at the same time being expected to safeguard it with progressively stronger measures. Data breaches...
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Remote working. Bring your own device (BYOD). Edge computing. Billions of endpoints connected to the Internet. It’s clear the concept of the corporate network has taken on new meaning, with the role of IT becoming more complex and the challenge of defending your organization getting ugly. But what if you...
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Implementing agile security response: The essential checklist
Efficient response to security incidents and vulnerabilities are among the biggest challenges for information security leaders. With data breaches a constant threat to enterprises today, organisations risk exposing valuable data and confidential information if they are unable to quickly respond. The recovery process can be incredibly expensive and...
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Proactive Customer Service: Myth or Reality?
Upheavals in technology and culture are precipitating massive digital transformation (DX) initiatives. Customers are now mobile and socially connected, so enterprises must provide engagement and services across multiple channels at the time, place and device desired by the customer. This IDC report explores how engaging in proactive customer service,...
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Make journey mapping your secret to outstanding customer service
Delivering an exceptional customer experience is priority number one for companies hoping to succeed and grow in today’s competitive environment. So, how can you best assess the quality of your customer experience and identify areas for improvement? Start by understanding their journey. Read more on how journey maps...
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Accelerating Security Response
Banks around the world are facing a seismic change on how people do their banking. Increasingly, clients are moving away from branch banking to online and more recently mobile banking. While these companies have always been aware and working on reducing threats, new challenges continue to emerge, making it...
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Costs and Consequences of Gaps in Vulnerability Response
The severity and volume of cyber attacks is increasing. However, most organisations are not comparably enhancing their abilities to prevent hackers. In fact, it’s taking longer to detect and patch critical vulnerabilities than last year. The cost and consequences of this failure are myriad. This Ponemon report explores...
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