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Magic Quadrant for Content Collaboration Platforms
Content collaboration platforms can transform how individuals and teams work. Inside or outside organizations, they add structure and insight when collaboration involves unstructured data. This Magic Quadrant profiles 14 vendors to help you find the right CCP for digital workplace scenarios. By 2022, 50% of midsize and large organizations in...
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Delivering Efficient Business Expansion with Dell EMC VMware-Based HCI
Companies of all sizes are rethinking inefficient IT processes that impede business growth and make it difficult to compete in a rapidly changing digital world. The result is an increased use of highly automated, software-defined infrastructure that helps eliminate datacenter silos and support a more agile IT environment. IDC spoke...
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Web Application Security Services
Explore why Web Application Security Services are vital to secure your web applications and networks against data breaches, ransomware and other cyber threats. In this Resource you will also find: The Importance of Safeguarding your Digital Assets Detect and stop malicious requests from reaching your web servers Avoid reputation...
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Artificial Intelligence in Banking and Risk Management
It is real or is it hype? Any fast-emerging or highly publicized technology will always attract skeptics. Artificial Intelligence which is one of the most hyped and popular technologies in today's tech marketplace is no exception. Discover how AI can help you to reap benefits in a new age of...
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Order management just got more critical
Fulfillment is only complete when the customer has their order in hand and is satisfied with the whole experience. Meeting your delivery promises and offering advanced fulfillment options can create the happiness and trust that brings in repeat customers and creates advocates. With an advanced order management platform, you can...
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Fulfillment is at the heart of the customer experience
Today's digitally savvy, time-crunched consumers expect fulfillment options that best fit their lifestyle. To keep up with these rising expectations, retailers must continually optimize their programs. But many retailers haven't implemented omnichannel capabilities in a holistic way, and instead, they're compromising their customer experience. Forrester outlines a path to omnichannel fulfillment...
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IDC Marketscape: WW Distributed Order Orchestration for Enterprise Retailers 2018 Vendor Assessment
In today's commerce landscape, you need an order management platform that can help you compete. IBM was named a Leader in the latest IDC MarketScape report evaluating order management providers for enterprise retailers. The latest IDC MarketScape: WW Distributed Order Orchestration for Enterprise Retailers 2018 Vendor Assessment outlines why IBM...
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Realise The Potential of Collaborative Customer Analytics, Keep Customer PII Secure
Data Republic’s Senate Platform helps organisations realise the benefits of sharing data without risking customer privacy or data security. Senate delivers a ‘data sharing control-centre’ for data leaders to govern data access, protect customer privacy and enforce licensing terms across all internal and external data sharing projects, allowing you...
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Scaling Identity Management to Ensure Customer Loyalty Program Success: Four Case Studies
In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs....
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Gauge Your Data Privacy & Security Maturity - Forrester Report
The stakes are high for consumer brands in today’s data privacy landscape. Sophisticated cyber-attacks and front-page data privacy breaches threaten to compromise customer data and damage brand trust. To succeed today, brands must implement a data security and privacy strategy that prioritizes customer trust. Are you up to the...
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