7 simple, practical steps to ITSM goodness

What is “ITSM goodness” and how do you get it? How do you cut through all the complexities of ITSM, along with the superabundance of information, to implement the essentials of effective IT service management?

“IT managers need clear, effective common-sense advice and practical guidance for service management and service delivery.”

This brief by Barclay Rae, leading IT management consultant, offers 7 simple, practical tips to achieve success with IT service management.
Download the brief to learn:
• How to get all of IT working together
• The real value of engaging customers
• Why you need to invest in the service desk
• And more…

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Subscribe to the Executive Briefing Newsletter

Discover the secrets to IT leadership success with these tips on project management, budgets, and dealing with day-to-day challenges. Delivered Tuesdays and Thursdays

Resource Details

Citrix logo
Provided by:
Citrix
Topic:
CXO
Format:
PDF