Tech & Work
Connections for Business, a South Florida IT service provider, was spending unnecessary
money on labor and overhead. Without a business management platform to assist in
developing their systems and processes, that job fell on the team, and the team only. Billing
was inaccurate and taking 40-50 hours a month to complete.
Once ConnectWise Manage was implemented into their business model, the company
saw profit margins grow as they decreased spending and improved service delivery.
Operations were smoother with optimized billing and an overall increase to the efficiency
of their managed services. Having lost faith in their previous solution, they soon saw that
ConnectWise was, hands down, the place to be.