How Zendesk uses Slack
Read to learn how engineering teams at Zendesk use Slack to manage incidents, prevent fraud and abuse, and keep senior leadership in the loop. Discover how incident managers use PagerDuty to get immediate technical help by going into the relevant engineering channel in Slack and typing /whosoncall to bring up a list of available engineers.
Subscribe to the Daily Tech Insider Newsletter
Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays