Can you offer your customers the fulfillment options they expect? If not, you can be sure it will negatively impact both customer loyalty and your bottom line. An industry-leading retailer saw an increase of $100 million in sales the first year, including a 27% lift on all buy online, pickup in store orders, by implementing the IBM Sterling Order Management platform.
Our Benefits Calculator, using real-world data collected over years of implementation experience, can quickly provide an estimate of potential incremental gross margin benefits from implementing omnichannel capabilities like BOPIS, BORIS and ship from store.
Our Benefits Calculator will show you:
- Which additional omnichannel capabilities could benefit your business
- The potential gross margin impact on your business
Access the Benefits Calculator and let us help you get started today on your omnichannel journey.