There are many factors driving the increasing complexity of IT today. The rapid adoption of cloud computing, big data and mobile device proliferation are making it harder for organizations to get their hands around IT, especially as the IT environment has expanded to include new sources of applications, infrastructure, and devices accessing corporate resources. As a result IT managers, whether they are a part of an enterprise IT organization or a Managed Service Provider (MSP), need new ways to effectively and efficiently manage and secure the environment, and ensure IT service and business success.

Until now meeting these challenges has been labor intensive and costly because the only choice has been to use poorly integrated, narrowly focused management tools. This white paper describes the key characteristics of the changing environment and it identifies a new choice that IT managers have for meeting the growing set of management challenges.