Populate and maintain your CMDB with ServiceNow Discovery
Visibility into IT infrastructure is mission critical. For IT to gain visibility it faces the challenge of consolidating, maintaining, and understanding complex configuration data.
This means an updated configuration management database (CMDB) is needed at all times. But many organisations fail to keep their CMDB current, leading to project delays.
This playbook details the four stages to achieve complete visibility into your infrastructure when you have reliable data in your CMDB.