Welcome to the UCaaS Era
By using a cloud model for unified communications
and collaboration, now established as UCaaS (or Unified
Communications as a Service) — organizations can lower
costs significantly, reduce complexity and improve enduser
productivity and customer experience. For savvy IT
and business leaders, present-day communications and
collaboration are already in the cloud. Yet, the outlook is
moving toward an even more tightly integrated and
ubiquitous cloud-based workplace.