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1 user can't surf

By jwagner45 ·
I have a PC runnning XP Home with 2 user accounts. When logged in as user 1 everything works fine but when logged in as user 2 I can't get on the web. I use Earthlink to connect and I can access my email using Outlook Express but when I open IE all I get is the "Page can not be displayed" error. If user 1 is logged in user 2 can dial-up Earthlink(using his Earthlink acct name and pw) and access both email and the web, so it doesn't look like a problem with Earthlink.

Any ideas?

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by LMon In reply to 1 user can't surf

Are the both logging in to Earthlink with the same account?

If so check the settings on IE for user 1 then match those settings for user 2. Open IE (user1)then go to Tools internet Options and then the "connection tab" jot down the settings and check the LAN settings and see which one is check off. Go to same spot and make sure all the settings are the same if not match them to user1 and probably run the wizard again.

If that does work check the dial-up settins and see if User1 matches user User2

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by jwagner45 In reply to 1 user can't surf

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