2 drive letters for one dvd burner

By icemanart ·
Can anyone tell me how to correct this problem? C main drive
D factory partition B/U
E cd rom
F cd rom
but both drives are actually only one physical drive...and this stops me from installing a dvd burning software to either drive. have tried diable drive in properties and it disables both (renders both drives un-usable) Running Win Xp 32 bit with NTFS partition.Real problem.....boss wants art on DVD NOW!!!
Help please!!!!!!!!!!!!!!!!!

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Strictly speaking you can't burn with 'cd rom' anyway ...

by OldER Mycroft In reply to 2 drive letters for one d ...

So, I'm assuming you've just made a mistake with the nomenclature - or have you?

If the drive is being listed in Device Manager as CD-ROM you've got a problem.

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You might care to check ...

by OldER Mycroft In reply to 2 drive letters for one d ...

If there is a virtual drive, set up on this machine.

THAT may account for one of the instances of an optical drive.

However, I don't understand why you cannot simply install the burning software to whichever letter you wish.

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I think that

by Jacky Howe In reply to You might care to check . ...

you hit the nail on the head with the Virtual drive. So I'll offer plan B.

1. Click Start, point to All Programs, point to Accessories, and then click Command Prompt.
2. At a command prompt, type the following command, and then press ENTER:
set devmgr_show_nonpresent_devices=1
3. Type the following command at the command prompt, and then press ENTER:
start devmgmt.msc
4. Troubleshoot the devices and drivers in Device Manager.

NOTE: Click Show hidden devices on the View menu in Device Managers before you can see devices that are not connected to the computer.
5. When you finish troubleshooting, close Device Manager.
6. Type exit at the command prompt.

Phantom Devices are icons that appear translucent or faded.

Delete all of the Phantom devices that are not connected to the computer. Check under Portable Devices and Universal Serial Bus controlers. Also uninstall the device if it is listed in under Portable Devices. Remove Unknown device as well.
Under Universal Serial Bus controlers remove all USB Universal Host Controlers.
Do the same under Storage Volumes leaving the exposed Generic volume. Restart the System and see if it is detected.

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Still need help thanks to all...but still no resolution

by icemanart In reply to I think that

Have tried these fixes and no ghost devices. the dvd recorder is listed in the device manager is listed working and as dvd rom
HL-DT-ST dvd ram GSA-4084N DVD/CD-r. after testing the drive, working and drivers are correct.
Still need help please

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So why can't you install DVD burning software, which software?

by Slayer_ In reply to Still need help thanks to ...

What software is having trouble letting you choose which drive to burn a disc on?

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have tried

by icemanart In reply to So why can't you install ...

have tried easy media creator 7.5
sonic my dvd
ifan super dvd
the progs are fine, they just can't figure which of the 2 drives that are actually just the one physical dvd burner( listed as both E, F.)

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OK try this

by Jacky Howe In reply to Still need help thanks to ...

Open Device Manager and Uninstall the DVD drive.

Open Registry Editor by typing regedt32 in the Run box and navigate to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices. Right click on MountedDevices and select Export. Save this file as you may need it in case something goes wrong. Save it as Devices.reg, it should default to My Documents.

Under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices there will be registry keys with the name that resembles the format of \DosDevice\X: where X can be any alphabet letter which corresponding to your physical system drive letter.

Delete the fixed CD/DVD optical drives registry values E: and F: only. Do not delete C: or .

Exclude \DosDevice\A: which normally reserved for floppy disk drives.

Restart the System and it should be redetected.

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Drive management

by msnep In reply to OK try this

Just a question, how does it look like via Disk Management? (right-click My computer, then click Manage)

Does it show up 2 times as well, and are you able to remove one?

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