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by brontiep

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I have a user that has a new PC with Windows 2000 Pro and Outlook 2000. We are using Exchange 5.5.

After logging into the network, user must also login into Outlook every time that they access Outlook. What can be the cause of this dual login?And how can this be fixed?

9 replies

by neal2002

Make sure the user is logging into the Domain and Exchange is configured to use domain authentication. If they are logging on locally or Exchanged is not configured to use Domain authentication Outlook may ask for a password.

by cyberjettanjax

sounds like when that user exchange account was setup. It wasnt set up to use the NT PASSWORD AUTHENTICATION under the LOGON NETWORK SECURITY.

by postmaster

Assuming you're logging on to the domain and not the local computer, go to the "mail" settings in control panel, view properties for "ms exchange server". under the "advanced" tab look for "logon network security" make sure it is set to "nt password authentication"

by ladlenits

The user may have personal folders set up in outlook and may have a password required to get into the .pst file. You can go into the properties for outlook highlight personal folders if it is in there and change the password or remove it from there.

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