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2 questions

By quatrain ·
first quistion,when i booth my pc,it goes to safe mode options,if i choose any of the options,a blue screen shows up saying general protection fault how do i fix this,
question 2,how can i get dvds to play on my pc,i get an error saying its not compatible,do i need an extra program.
thanks

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by BFilmFan In reply to 2 questions

2 more questions:

What is the exact error you are seeing?

What program are you using to play the DVD's?

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by quatrain In reply to 2 questions

i have described the error,a blue screen shows up
and say protection fault thats it nothing else,,,

also i have just put dvd into the pc,direct no program so i suppose im not using a program,can u recommend
thank u hope to hear from

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by willcomp In reply to 2 questions

What version of Windows? Assume 98 or Me, but need to know.

Two good DVD programs are Power DVD and Win DVD.

Windows Media Player 9 and 10 can play DVDs in Windows XP with addition of a third party decoder. See link:

http://www.microsoft.com/windows/windowsmedia/mp10/getmore/plugins.aspx#DVDDecoder

Usually a GPF message will include the memory address where the fault occurred and the module that caused the fault. Are you positive that no other information is being provided? Trying to troubleshoot a GPF without an address is like looking for the proverbial needle in a haystack.

Dalton

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by quatrain In reply to

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by youssifm In reply to 2 questions

for error message, windows protection error, if windows 98/me, and you didn't install a new device, then i assume it is software conflict, mostly driver software, if not, then it is a hardware defect, mostly the ram. and software is mostly vga driver, espicially ati rage pro 128

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by quatrain In reply to

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by sgt_shultz In reply to 2 questions

because i like to guues (sometimes) I am guessing this problem cropped up when you installed your new dvd burner. take it out for a test...?

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by quatrain In reply to

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by quatrain In reply to 2 questions

Point value changed by question poster.

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by quatrain In reply to 2 questions

yeah there could have been more info with the error,more detailed,
thanks

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