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2000 Pro and Office97

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by ktownadmin

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I have two workstations running 2000pro and office 97 Sr2 (all service packs applied) when using any office product and attempting to save a file to a:, the system reboots...only happens on 2 of 30 machines but still, manufacturer has no idea, MS says format and start new...any ideas?? Can write to a: using dos and notepad, not office...TIA
Scott

5 replies

by simon.read

I have had a simular problem. Not with the machine re-booting but when writing to a floppy via MSOffice the file would appear to be written but when going back to the file on floppy it would not be there. Again any other program was fine. I re-installed Office, which had no effect, eventually I re-installed Win2000 and that solved the problem. I can't really explain it, sorry the resolution is so drastic, but it worked for me.

Another thing you could look at, to see whether you hardware is on the HCL for Win2000 (Hardware Compatibility List) maybe Win2000 doesn't entirely like your controller?

by simon.read

I have had a simular problem. Not with the machine re-booting but when writing to a floppy via MSOffice the file would appear to be written but when going back to the file on floppy it would not be there. Again any other program was fine. I re-installed Office, which had no effect, eventually I re-installed Win2000 and that solved the problem. I can't really explain it, sorry the resolution is so drastic, but it worked for me.

Another thing you could look at, to see whether you hardware is on the HCL for Win2000 (Hardware Compatibility List) maybe Win2000 doesn't entirely like your controller?

This discussion is closed to new replies.