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3 & 9 not doing numbers with numlock on
LockedI have a bizarre issue here. One of my users last week mentioned the 3 on numpad will randomly start doing Page Down, and yes, the NumLock is on. the rest of the numbers work fine. Today he told me the 9 is now doing it.
He has a Surface Pro 4 w/ Windows 10. Keyboard connected to a dock.
what currently fixes the issue
– swapping USB ports
– restartI have done the following:
– Replaced the keyboard
– uninstalled all keyboard items in device manager and allow them to install after checking for hardware changes.
– checked that “InitialKeyboardIndicators” was set to ‘2’ in the registryAny thoughts as to what is causing this would be helpful as this is driving him insane.
thank you in advance!
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