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a device is not working properly

By isarum ·
device status : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

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Request for Clarification

by markp24 In reply to Clarifications

hi can you check you event log for details?

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well that's all very vague

by PurpleSkys In reply to a device is not working p ...

have you tried dumping the old drivers and downloading the new ones? I would personally start there.

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Excellent lack of useful information

by Bruce Epper In reply to a device is not working p ...

So, uninstall the device in Device Manager and reboot the computer. If it doesn't reintall all of the necessary drivers, install them from the media you got with the device (if any). Or go to the manufacturer's website and download the appropriate drivers for the device. Or in the properties page of the device, select the Driver tab and click on the Update Driver button and have the system search for more appropriate drivers for the device.

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