Malware

Question

Gravatar
Locked

About BSoD

By Bimba92 ·
Why does BSoDs happen? I read that it's due to registry kits being damaged and corrupted. I don't know what registry kits are, so can someone explain to me?
When I get a BSoD while talking on Skype, it says SPC500NC.SYS. So I searched from Google to find a solution to fix it and found a few programs that said to fix it, but they were all trojans.

This conversation is currently closed to new comments.

15 total posts (Page 1 of 2)   01 | 02   Next
Thread display: Collapse - | Expand +

All Answers

gravatar
Collapse -

bsod

by brian In reply to About BSoD

well, the bsod is caused not only by registry KEYS being corrupt, but by many different hardware problems and software problems. Have you tried completely removing skype and running a cleaning utility like ccleaner afterwords and the reinstalling? Depending on which bsod you get depends on the problem associated with it. from the sounds of it you have a program error. If you are running windows 7 for example and the skype version is not compatible with 7, then try upgrading....just an example.

gravatar
Collapse -

Replying

by Bimba92 In reply to bsod

I tried removing it and installing it back, but it still was the same. But I haven't tried using a cleaning utility after uninstalling, so I will try that. Can you post a link of a cleaning utility? My Skype is already the latest version. Also when installing it I didn't have any problem with compatible.

gravatar
Collapse -

Crap Cleaner is available here

by OH Smeg In reply to Replying
gravatar
Collapse -

a Blue Screen of Death

by OH Smeg In reply to About BSoD

Is a sign that there is something fatally wrong with your Computer. It need not be anything to do with the Registry though it just as easily could be.

There should be a Error Message with a Code which is what tells you what is going wrong on the Blue Screen. You get the Program that has crashed and a M$ Generated Code and it's really the code that is important here.

But for Example with Windows 7 you get a Blue Screen of Death when you have any Fatal Error but you can also get a Red Screen of Death which occurs as M$ Claims when you get a More Fatal Error. I'm not really sure what that is supposed to mean ans Fatal means Fatal which causes Death of something. I'm not quite sure how you can have something More Fatal than Fatal.

Col

gravatar
Collapse -

Replying

by Bimba92 In reply to a Blue Screen of Death

I'll take a picture of the BSoD next time, it happens and post it here.

gravatar
Collapse -

You can just note the first line of text.

by seanferd In reply to Replying

Rather than posting a picture. (If you do post a picture, make sure the first bit of the error code is readable. The important bit is the [STOP 0x00000000 in something-something] and any other readable text. The memory dump bit you can ignore.

edit:
Find that driver (SPC500NC.sys) on your system. Check the properties to see who made the driver - is it for a Phillips web cam?

If so, make sure you have the right driver version for your OS, and that the MS .NET Framework is properly installed and up to date.

gravatar
Collapse -

Replying

by Bimba92 In reply to You can just note the fir ...

I do have a Philips webcam. Now that I think about it, I got this webcam when I had Windows XP. Maybe I should get a new one.
Yea, I have it written down.
STOP: 0x0000007E (0xFFFFFFFFC0000094, 0xFFFFF880064C018E, 0xFFFFF8800ACD96F8, 0xFFFFF8800ACD8F60)

gravatar
Collapse -

To understand a BSOD, you need to analyse the minidump files

by robo_dev In reply to Replying

A BSOD can be software related, such as a bad device driver, a registry error, or even a virus...or can be caused by hardware, such as bad memory.

When a Windows machine does a BSOD, it creates a minidump file, which can be read by installing the Windows Debugging tools.

http://www.ifoundafix.com/2008/02/05/reading-and-troubleshooting-the-windows-minidump-dmp-file/

Unfortunately stop error messages, such as the one listed above, do not really tell you anything useful. Only the minidump file (may) contain useful diagnostic data.

Now to FIX the problem, that's another story.

The first thing to try is to do a system restore back to before the problem started.

Next, do diags on the hard drive, memory, video card, etc. etc.

Finally, take steps to ensure that the system is virus-free and malware-free.

gravatar
Collapse -

You probably need the updated driver.

by seanferd In reply to Replying

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SPC500NC/00&slg=en&scy=US
(Support page.)

Specifically, get the Win 7 drivers and software here:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform - Philips&scy=US&slg=AEN&sct=WEBCAMS_SU&cat=WEBCAM_HEADSETS_CA&session=20101012164743_99.68.241.103&grp=PC_AND_PHONES_GR&ctn=SPC500NC/00&mid=Link_Software&hlt=Link_Software

Eh, the link breaks - copy and paste it into the browser, or just navigate there from the first link.

gravatar
Collapse -

I can't believe I forgot

by seanferd In reply to You probably need the upd ...

http://www.google.com/search?q=Windows+7+STOP%3A+0x0000007E

Just in case you wanted to look around some more.

Tried installing the new drivers & software yet?

Back to Malware Forum
15 total posts (Page 1 of 2)   01 | 02   Next

Start or search

Related Discussions

Related Forums