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Access 2002 reboots XP (home) Machine

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5 replies

by rmccon

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When I try to create a new database, access allows me to start saving the file, and then reboots my machine without saving the file. Does anyone know what might cause this and is there a work around.

Already tried unistalling and reinstalling access.

5 replies

by dave.osborne

First, right click my computer, properties, advanced tab, startup and recovery button. Uncheck the "automatically reboot." This will allow you to see an error message.

When you do get a detailed error message, search on MS KB.

Did you recently install any of the service packs(SP) for win XP or office XP? If you did, make sure to check back just after installing for compatibility updates. If you haven't, it couldn't hurt to install the SP for office and windows.

Hope this helps.
-Dave

by rmccon

Thanks, but this did not work. The problem finally surfaced when I got a blue screen and the hard drive was written off.

by sgt_shultz

this is a weird sounding problem that would have me updating my anti-virus definitions and scanning...that is my first thought.
either that or you have some bad RAM. support.microsoft.com has a neat article on diagnosing RAM by creating a RAM drive(to take up the RAM so you can't use it, see). you start off by making a great big ram drive then reducing the size until you don't get the error anymore. would that apply anymore in XP I wonder? or else you could just (physically) take out some ram...you have plenty of free defragged hard disk space, yes?

by rmccon

Thanks, your were correct in saying something was bad. The problem finally surfaced when I got a blue screen and the hard drive was written off.

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