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Access 97 on Win2K WS

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9 replies

by brianaaa12

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I have instlled Office 97 on a fairly new laptop running Windows 2000. When I try to launch Access I get the following message:
"The Operating System Is Not Presently Configured To run This Application".

I have searched TechNet high and low. Can't find anything relating to this message.

The title bar of the error window says Microsoft Office.

The system previously had Office 2000 on it, but I did a full uninstall.

Any help would be appreciated.

Brian

9 replies

by ann777

It sounds as if you are trying to run Access, but are you using Office 97 Professional or Office 97 Standard?

If you sure that you have Professional versions and are installing professional versions, then I'd recommend that you do another uninstall, reboot, and scan the registry for anything with "MS Access" remove it, save and then re-install.

by dklippert

Here is an article that will tell you how to clean out the droppings left by Office 2000.
Type the following in the address box of Internet Explorer

MSKB Q219423

It includes links to some cleanup tools.

by mackem

I have had this problem before. After the uninstall open explorer prog files and delete the microsoft office folder. Reboot and then install. This should solve your problem, although you may still have to delete files from reg as you are using an earlier version of office. You should always delete the office folder after uninstall, otherwise you will ahve problems.
Hope this helps.

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