Question

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Access Denied for User File

By katiec ·
My HP zd7001 died of a shorted motherboard. I had the HD pulled and can read it using my desktop with my usb reader cable. However, when I attempt to access my user file under Documents/Settings/Username, I get an "access denied" message saying that I don't have permission to view this folder. I can view all of the other user folders.

I installed CA Security shortly before the death of the motherboard. I've backed up nearly everything a few weeks ago, so am not missing much, but would like to retrieve a half-dozen or so files. I don't know if the CA software is the issue or if there's another issue, but in any case, I don't know how to go about finding a solution.

IDEAS?

OS=Windows XP Home
80 GB Toshiba HD

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