Hi there
My daughter had a virus on her laptop, having now removed it, when you double click on my computer, get the message ACCESS DENIED. If I use IE then type C:\ in the address field, get access denied. If I try to recover the computer using system restore, it attempts to perform the taks but eventually reports that there is nothing to restore. If I Reset the laptop, after boot up and its settled down, the only thing on the desktop is an open folder off the C drive, this being C:\WINDOWS\SYSTEM. I can then click BACK to the C drive and then gain access. I can access the folders and files on the hard drive at that point.
I am wondering if this is a registry issue, if so, has anyone experienced this, and do they know of a fix – far short of total recovery and wiping off all applications.
Best Regards
J.Cooper
