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"Access Denied" Message

By lm255 ·
My old laptop MB failed. Purchased new laptop. I'm trying to retrieve files from old hard drive but receive "Access Denied". I named the new laptop the same as the old. I have tried to "take possesion" of the drive & files but can't. Is there software available to unlock the hard drive?

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by ICB's corner In reply to "Access Denied" Message

I think you have ntfs partition on old hdd and you haven't got the right permission.
You must change security settings for everyone to full control or add an user with full control rights.

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by HAL 9000 Moderator In reply to "Access Denied" Message

You need to take ownership of the files you can get the directions on how to do that here

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