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Access denied, unable to connect

By wkaberline ·
I have a Windows XP Pro Workstation with an Epson Color 880 shared. I have two Windows 2000 Pro machines that I want to be able to print to the shared printer. One of the W2K machines installed the printer driver without the error. The other is a Laptop that has the error displayed when you view the printer status, but I still can print from the laptop. I have searched Technet, Google and Microsoft's general search engine and I have found related articles, indicating that other people have seen this problem but none with a solution that works for my situation. I have tried re-sharing the printer, upgrading the driver, and all critical and security fixes for both WXP and W2K. I have also uninstalled my firewall and reconfigured my router. All 3 PC's are members of the same workgroup and the PC that has the error, in the Printer Status window, can access file shares on the WXP machine. WXP doesn't let me specify groups or individual users that can print or manage the printer like I can in W2K. I'm sure somebody has fixed this problem in this situation but I don't know how. Any solutions offered will be appreciated. Thanks.

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by Poettone In reply to Access denied, unable to ...

You say the one machine errors when attempting to print.. What is the error message you're getting when you try to print?

If one machine is working and the other is not working, its either a driver issue or a security issue..

Are you logging onto both w2k machines as the same user? If not try this.

If the problem still exist go into the server properties on the local machine that is not working and delete any installed driver files. Then reinstall the printer going to the xp box and right clicking on the shared printer and choosing install.

You should be fine after doing either/both of the above steps..

Good Luck,

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by wkaberline In reply to

Poster rated this answer.

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by wkaberline In reply to Access denied, unable to ...

The W2K machine with the message, "Access denied, unable to connect", is displaying this message in the printer status window. However even though this shows up in the printer status window I can still send a test page to the printer.

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by wkaberline In reply to Access denied, unable to ...

I'm logged into all three machines as an Administrator, the WXP machine is the one with the printer attached to it. I have tried re-installing the printer on the W2K machine with the status window message.

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by Poettone In reply to Access denied, unable to ...

Ok, I would have to say then its a user rights issue.. I know I know you stated you were on as admin on all machines..

One thing that I didn't notice the first time however is the fact that you can't add users to the printer share.. There is only one reason for this.. You Have simple file sharing enabled on the XP machine.. You must turn this off in order have it allow you to specify NTFS permissions...

Also although you are loggin on as admin on each machine, not all admin accounts are the same nor do they have equal access on every computer.. Each Admin account has/uses it own local Sams database for authentication..

It would seem to me the you need to add all users/everybody to the shared printer to get it to work.. If not then I'm exhausted on my solutions...

You remove simple files sharing but going to the tools>folder options>view>unchecking simple file sharing.. You will then have your "usual" Security tab as in W2k...

Good luck...

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by wkaberline In reply to

I learned something that was help and that was the differences between Simple File Sharing and setting NTFS permissions. I didn't realize this was different in WXP than it is in W2K. However once I removed the check mark to Simple File Sharing, the NTFS permissions on the printer, an Epson 880, already had Everyone listed with permissions to print. I even changed the NTFS permissions so they Gave "Everyone" the ability to print and manage both the printer and documents. This still didn't resolve the problem because at that point on the PC with the issue I was prompted for a username and password.

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by wkaberline In reply to Access denied, unable to ...

I even tried adding "Anonymous Logon" to the NTFS permissions. I selected Print, Manage Printer, Manage Documents. It still prompts me for a username/password. I can set it up if I enter my username/password on the XP machine, but it doesn't give me the option of saving them and I don't want to re-enter them every time I have to login.

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by Poettone In reply to Access denied, unable to ...

Ok so your getting somewhere..

Whenever you are promted for a username and password that means the username and password you using currently is not part of the everyone group on the other machines SAMS database..

Even if you use ADMIN on that machine, its not the same as the ADMIN account on the other machine.

I would create two new accounts on both machines called printtest, make them both admins on both machines (assuming you know how to do this), set the passwords the exact same, then create your printer share..

Let me know

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by wkaberline In reply to

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by p.j.hutchison In reply to Access denied, unable to ...

On XP Pro machine you need to disable Simple File Sharing under Tools, Folder Options View.Then you can add users to allow access to the printer.
You need the same user accounts on all three PCs to allow sharing to work.

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