Have nt4.0, iis4.0,proxy 2.0,dns,sp6-128bit encryption,mcafee anti virus-netshield 4.0.3a, iexplore is 5.5. At times while closing the browser window, after viewing either ‘my computer’ etc or internet, the error message that crops up is ” access violation” and user.dmp file is being written by Dr. Watson utility. The desktop was refreshed by the system. Mcaffe & vol. control icon in taskbar vanished and all open browser windows were closed automatically. Event log mentions that ‘shell stopped unexpectedly and explorer.exe was restarted’. This error was there when I had ie5.0. I have heard that ras services might have something to do with this in case of ie5.0. but even when I have my ras server up and working, this error resurfaced.
any help..???
