Acer Extensa 4420 keyboard lock-up

By gdcrumley ·
bought new acer extensa 4420 9/12/08 at best buy. keyboard/touchpad has locked up. laptop has no sound either. Have tried everything. removed both power sources, checked keyboard connection, everything, no change. can someone help with solution. thanks. jerry

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Well as this is under 3 months old

by OH Smeg Moderator In reply to Acer Extensa 4420 keyboar ...

I would suggest ringing Acer and getting them to repair their product.

If you mess around at this point you may void any warranty that you have and leave yourself open to a large bill for something that they should be fixing Under Guarantee.

Failing that you can use the Recovery Disc to Rebuild the OS and Software Load but this will blow away all of your Data in the Process.


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