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Acer laptop bios problems

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9 replies

by brofro

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Acer laptop bios problems
Hi, I am helping a friend get into his laptop. He has an Acer Aspire 5050, and he has forgot his Windows password. I burned an iso image for password reset. It worked on my computer, so it isn't the cd. The laptop bios is not recognizing cdrom or usb key. I changed the boot order priority, even excluded the hdd, and nothing. Cdrom does not even show up in the F12 BOOT MENU. Can someone help?
Thanks in advance

9 replies

by brofro

to check the optical drive to see if it is malfunctioned, and is it worth replacing it?

I have found out that Acer does not provide much of anything.

Thank you for the tips.

by ansugisalas

Make sure the USB is in the slot when you boot... and remember that it might not be shown as USB... it may be under Hard drives.
You have to go in there (HDD) and move it up to the top of the booting order.

by oh smeg

Is at the Root of the USB Thumb Drive not in a folder which will stop it booting.

As for testing the drive I always suggest trying a Boot Disc and if that doesn't work change the drive. As the unit isn't working from a Boot Disc now that would tend to point to the fact that the drive is not functional unless this system was part of a Secured Domain where all Boot Devices except the HDD are blocked by the Administrator. ;)

Col

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