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Acer laptop bios problems

By brofro ·
Acer laptop bios problems
Hi, I am helping a friend get into his laptop. He has an Acer Aspire 5050, and he has forgot his Windows password. I burned an iso image for password reset. It worked on my computer, so it isn't the cd. The laptop bios is not recognizing cdrom or usb key. I changed the boot order priority, even excluded the hdd, and nothing. Cdrom does not even show up in the F12 BOOT MENU. Can someone help?
Thanks in advance

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All Answers

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Need more details

by wesley.chin In reply to Acer laptop bios problems

What OS in the laptop running? What kind of BIOS?

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Vista

by brofro In reply to Need more details

Home premium, amd Phoenix

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Well by your description it appears that the

by OH Smeg In reply to Acer laptop bios problems

Optical Drive no Inger works and this model is unable to boot from a USB Device.

The only thing left is to consult the Owners Manual as Acer doesn't supply any Service Manuals. :0

http://support.acer.com/acerpanam/manuals/acer/0000/userguides/AS5050_3050_Eng_OLM.pdf

However you may like to try the advice on page 73 as a starting point.

Col

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Is there a way

by brofro In reply to Well by your description ...

to check the optical drive to see if it is malfunctioned, and is it worth replacing it?

I have found out that Acer does not provide much of anything.

Thank you for the tips.

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Also

by brofro In reply to Is there a way

Page 73 of what

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He

by AnsuGisalas In reply to Also

gave you a link to the users manual.
73<font color="FFFFF">=42+31=1V</font>

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One thing about the USB though...

by AnsuGisalas In reply to Well by your description ...

Make sure the USB is in the slot when you boot... and remember that it might not be shown as USB... it may be under Hard drives.
You have to go in there (HDD) and move it up to the top of the booting order.

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And also make sure that the File you want to boot from

by OH Smeg In reply to One thing about the USB t ...

Is at the Root of the USB Thumb Drive not in a folder which will stop it booting.

As for testing the drive I always suggest trying a Boot Disc and if that doesn't work change the drive. As the unit isn't working from a Boot Disc now that would tend to point to the fact that the drive is not functional unless this system was part of a Secured Domain where all Boot Devices except the HDD are blocked by the Administrator.

Col

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