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ACPI-Enabled Hardware Profile

By houstonian21 ·
In creating a hard ware profiles for windows 98...on a unit which uses ACPI-Enabled hardware Win98 prompts you twice about dock change Where can I find a fix so it doesnt prompt you? Here is a more defined question

ACPI-Enabled Laptop Prompts Twice for a Hardware Profile
The information in this article applies to: Microsoft Windows 98 Microsoft
Windows 98 Second Edition IMPORTANT: This article contains information
about editing the registry. Before you edit the registry, make sure youunderstand how to restore it if a problem occurs. For information about how
to do this, view the "Restoring the Registry" Help topic in Regedit.exe or
the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS When
you start a laptop computer that uses Advanced Configuration and Power
Interface (ACPI) power management, you may be prompted for a hardware
profile twice. If you create more than one hardware profile, and then
restart your computer, you may receive a message similar to: Windows cannot
determine what configuration your computer is in. Select one of the
following: Undocked Undocked2 None of the above You may then receive the
following error message on a blue screen titled "Dock Change": Windows is
unable to determine your hardware profile. Is "Undocked" the current profile
Press Y for Yes or N for No CAUSE This problem occurs because the
computer's BIOS supports both ACPI and Plug and Play. The real-mode boot
sequence detects the Plug and Play BIOS and prompts for the profile, and
then the protected-mode boot sequence detects ACPI support and displays a
blue screen requesting the profile again.

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ACPI-Enabled Hardware Profile

by MJ50613 In reply to ACPI-Enabled Hardware Pr ...

The following excerpt from a technet article says to contact Microsoft Support for the solution:

PSS ID Number: Q239697
Article last modified on 11-20-2000
.......
CAUSE
=====

This problem occurs because the computer's BIOS supports both ACPI and Plug and
Play. The real-mode boot sequence detects the Plug and Play BIOS and prompts for
the profile, and then the protected-mode boot sequence detects ACPI support and
displays a blue screen requesting the profile again.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to computers
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

http://support.microsoft.com/directory/overview.asp

The English-language version of this fix should have the following file
attributes or later:

Windows 98:

Date Time Version Size File name
---------------------------------------------------
08/18/99 12:30p 4.10.2103 222,670 Winboot.sys
12/13/99 11:01p 115,689 Configmg.vxd

Windows 98 Second Edition:

Date Time Version Size File name
---------------------------------------------------
09/13/99 05:45p 4.10.2223 222,670 Winboot.sys
08/18/99 11:51a 125,081 Configmg.vxd

WORKAROUND
==========

To work around this issue, read each prompt carefully and select the same
hardware profile during the second prompt as the first prompt.

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ACPI-Enabled Hardware Profile

by houstonian21 In reply to ACPI-Enabled Hardware Pr ...

The question was auto-closed by TechRepublic

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ACPI-Enabled Hardware Profile

by csmith In reply to ACPI-Enabled Hardware Pr ...

Most reliable "fix", load the same power profile twice.
Regards, Chris

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ACPI-Enabled Hardware Profile

by houstonian21 In reply to ACPI-Enabled Hardware Pr ...

The question was auto-closed by TechRepublic

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ACPI-Enabled Hardware Profile

by houstonian21 In reply to ACPI-Enabled Hardware Pr ...

This question was auto closed due to inactivity

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