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acronis true image - problems setting up a secure zone

By stevetapson ·
I have just installed acronis true image workstation V.91
on PC running vista home premium
On trying to set up a secure zone to house my back ups I firstly selected a usb drive, selected drive size well within the free space of the drive

Hit Next - Selected not to activate acronis startup recovery manager

A list of operations to be carried out was listed.

Hit Proceed

Message - Operation has completed with errors.
Please, see log for more details.As Below

1. error info 100 2(0x640002) The "Current manage Acronis Startup Recovery Manager operation" operation started


2. Error 10 1(0xA0001) Unable to prepare operations. Error code: 6 "Disk is not found, please check that all the hard disks are attached to your computer"

3. Error 100 5(0x640005) Operation has completed with errors.

I have since tried the procedure on an internal drive although i would prefer the back up to be on a portable drive, have reduced the secure zone size and I am hitting a brick wall.

Can anyone help please,I would really like to get this program up as it seems to be the back up solution that fits my requirements.

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All Answers

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Check the documantation that came with Acronis

by Jacky Howe In reply to acronis true image - prob ...

Your Secure Zone should be on the primary hard Drive and you can backup to external Media. You will find that the method is in the instructions.
<br>
Creating Acronis Secure Zone on an External Drive
<br>
http://www.acronis.com/homecomputing/support/kb/articles/487/
<br><br>
Last update: May 16, 2008<br>
Creating Acronis Secure Zone on an external hard drive is not recommended as activating Acronis Startup Recovery Manager changes the Master Boot Record of the hard disk drive<br>
<br>

Symptoms<br>
Cause<br>
Solution<br>
More information<br>
Symptoms<br>
You have created Acronis Secure Zone on a detachable drive and then activated Acronis Startup Recovery Manager.
<br><br>
After disconnecting this detachable drive the machine boots with a long delay or does not boot at all.
<br>
Cause<br>
Creating Acronis Startup Recovery Manager changes the Master Boot Record (MBR) of the hard disk drive, which is essential for the system boot. <br>
<br>
Solution<br>
You need to either reconnect the drive with Acronis Secure Zone or fix the MBR. <br><br>

Please note that Acronis does not recommend creating Acronis Secure Zone on a detachable drive.
<br><br>
More information<br>
You can fix the Master Boot Record by standard Windows means (see Microsoft Knowledge Base Article 31405. Or you can contact Acronis technical support and we will provide you with our own utilities that can automatically fix the MBR of the machine.
<br><br>
http://support.microsoft.com/kb/314058
</br>

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Thanks for the input BUT

by stevetapson In reply to Check the documantation t ...

Thanks Jacky I am willing to create the secure zone on the primary drive, even though this will be vunarable if the drive goes down as recently did requiring me to replace the drve.
BUT the problem I have is actually CREATING the secure zone because during the creation Acronis does not recognise any drive, not just my usb drive.
So I can't create the secure zone in which to put my back ups.

Q. Could this be a windows vista driver problem ? as the primary drive is very recent replacement drive. The usb drive is about 6 months old. Acronis true image V9.1 could atually be older than the drives.

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I have had success

by Jacky Howe In reply to Thanks for the input BUT

by booting from the Acronis CD and creating and activating the Secure Zone. Restart the PC so that the Hidden Partition is written to the Hard drive. I then restart with the Acronis CD and create my Backup. I have found that it doesn't always work the way that you think that it will. I had to play around to get it to work.

I have Version 9.0 and it doesn't support Vista so I haven't been able to test with Vista. You should be able to take an Image of the Drive and put it on other Media.

I actually like having that Recovery Partition as you can rebuild the PC fairly quickly if you have any major software problems.

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