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Active Directory - Mailbox Rights

By CentralPark ·
I have an employee who needs access to a User Account in Active Directory that is used to manage departmental emails. This employee happens to be a part of a Security Group. The Security Group has over 90 members and I want to give the whole groups Mailbox Rights to the User account, but when I try it, it doesn't give the employee the rights. What I ended up having to do was add the employee's User account to the User account I want her to have Mailbox Rights to. Is there any reason why I can't give the Security Group Mailbox Rights to the User Account?

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?????

by NormH3 In reply to Active Directory - Mailbo ...

Would like to assist, but I am not following your post.

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Mailbox Rights Question - More Detail

by CentralPark In reply to ?????

I can tell you that I'm referring to Active Directory Users and Computers. Let's say I have a User account called Jobs. The User account Jobs is shared by multiple employees to manage emails regarding employment. The account Jobs is added to a user's Outlook application as an additional mailbox. Let's say I'm constantly being asked to give new employees Mailbox Rights to the Jobs account. This happens so often that I want to cut the work down by just giving the whole Human Resources department Mailbox Rights to the Jobs account instead of just adding the individual user accounts like Jane Smith and John Smith. Let's say Human Resources is a Security Group used as a distribution list and has 30 Members. I would think that I could give the Human Resources security group full mailbox access to the Jobs account and every member of that group would have mailbox access when I add it their Outlook application, but when I try this method, if a user tries to access the Jobs mailbox in Outlook, they get an error message saying the mailbox cannot be expanded. To fix this problem, I add the individual user instead of the group to the Jobs Mailbox Rights list. Why can't I use the security group Human Resources to assign mailbox rights to the Jobs account? Hope this helps explain my question.

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Security Groups

by christianshiflet In reply to Mailbox Rights Question - ...

I am not sure if this will help, but you may try using a mail enabled security group for assigning mailbox permissions. This is, of course, assuming that you are using Exchange (which I am fairly certain you are). To simplify things, you might also consider using a mail enabled public folder instead of a separate mailbox so you don't have to setup additional mailbox access for each desired user. The folder would just be available automatically under public folders to any user with granted access.

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I verified the Security Group is mail enabled

by CentralPark In reply to Security Groups

I verified the Security Group is mail enabled and I do have Exchange installed. I have Domain Admin rights. The public folders idea sounds great as it cuts down my interaction with the user, but I still can't believe that this mail-enabled security group can't be given mailbox rights to the user account in question. I read the Microsoft support document as well. The process I used is almost the same. The only step I've left out in the past is making sure the Advanced Features setting was enabled. Would this really make a difference in assigning mailbox rights if the rest of the process was the same? Either way, I'll perform the steps exactly as indicated in the support document going forward to see if it makes a difference. Thanks for your help everyone.

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Security Groups

by christianshiflet In reply to I verified the Security G ...

Sorry for the delay. If you are still having issues you may also verify that your Global Catalog server is functioning properly. What is the scope of the group you created (Universal, Global, Local)? If it is not Universal perhaps starting there. If a Universal group works, try narrowing it to Global and so on. I hope you get/got everything going the way you want it to.

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Questions

by BFilmFan In reply to Active Directory - Mailbo ...

Do you have Exchange installed?

See http://support.microsoft.com/kb/268754 on how to assign groups or users permissions to a mailbox. Note that you must have Exchange administrator rights to perform that task.

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Exchange is Installed and the Security Group is mail enabled

by CentralPark In reply to Questions

I verified the Security Group is mail enabled and I do have Exchange installed. I have Domain Admin rights. The public folders idea sounds great as it cuts down my interaction with the user, but I still can't believe that this mail-enabled security group can't be given mailbox rights to the user account in question. I read the Microsoft support document as well. The process I used is almost the same. The only step I've left out in the past is making sure the Advanced Features setting was enabled. Would this really make a difference in assigning mailbox rights if the rest of the process was the same? Either way, I'll perform the steps exactly as indicated in the support document going forward to see if it makes a difference. Thanks for your help everyone.

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