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ACTIVE X PROHIBITION

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A CLIENT OF MINE CALL ME OUT TO FIX HIS MILLENNIUM EDITION DESKTOP PC.THIS PC BOOTS QUITE ALRIGHT,BUT THE START BOTTON WILL NOT WORK,THEREFORE,YOU CANNOT OPEN ANY PROGRAM,FILES OR FOLDERS.I CANNOT OPEN WINDOWS EXPLORER,MY DOCUMENTS ETC,WHEN YOU ATTEMPT TO OPEN MY COMPUTER,IT WILL PROMPT YOU WITH THIS MESSAGE"Your current security settings prohibit running ActiveX on this page may not display correctly." Please what do you reckon is the solution for this?.it runs on fat32.i cannot open registryby any means i know how.Client can not afford to loose mission critical files on hard drive.please treat as priority.happy new year to you all.

9 replies

by cglrcng9

W32.Bugbear@mm did that to an XP machine I cleaned last month & I'm using it right now w/ no need to reformat, only 2 junk files lost. Head to Symantec.com, I used a Norton System Works CD, booting the Utilities off CD to gain the access I ran Win Dr., then Disk Dr. which required a restart(Still haven't figured out why yet, but think it's NTSF file structure related), then ran the NSW AV by booting from the CD, it located the virus and cleaned it enough to allow that start menu button to work, then got the removal tool from Symantec & cleaned up the mess.

Good Luck.

Good Luck.

by sonnguyen

can you go to safe mode?
I would save all necesary files then rebuild the machine. Before putting back the files to the freshly installed o/s, scan these with latest update NAV then transfer them back.
Infected with Klez or bugbear, depends on level of damage done, it's best to reinstall windows.

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