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Add hardware wizard

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by charlie

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Is there any way to disable the add hardware wizard? I am running Windows XP Pro. Each time that I reboot the computer, the add hardware wizard tries to reinstall a label printer that is already correctly installed. I have five stations and it does it to all five of them.
Thanks

2 replies

by thechas

Windows is attempting to install the printer because it does not think that the printer is correctly installed.

1 common problem for USB devices is if you plug them into a different USB port, Windows thinks it is a new printer because the connection is different.

Have you tried uninstalling the printer.
Disconnecting the printer.
Re-boot,
Install the driver.
Re-boot,
Connect the printer?

You might also check for an updated driver from the manufacture.

Chas

by lhosbrough

Did you install the printers as a local admin? XP often "spoofs" an install, but if the installation wasn't done under an account with administrative rights, each reboot causes the OS to find "new" hardware.

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