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Add printer wizard.

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9 replies

by nguyentt

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Why is in my Windows NT 4 server, when I try to use ADD PRINTER WIZARD, the MY COMPUTER radio button was greyed out (I cannot select it), the NETWORK PRINT SERVER has been pre-selected for me (eventhough I was logged in as local administrator with Full permissions)?

9 replies

by curlergirl

Do you have any LPT ports on the server? This is what would be required to add a printer as a local printer rather than a network print server. Hope this helps!

by nguyentt

Yes, the server has 3 LPT ports and all of them are unused. Thank you for your brainstorm.

by kevin_b

Go into the bios of the pc and make sure the lpt ports are working and are set up correctly.

by nguyentt

I did shut down the server, got into the BIOS and double-check on LPT ports, everything looks fine and working.

by ken wolf

Just a thought, have you checked to make sure the Spooler service is running? Also check devices to see if the device parallel is running. Also check the device Parport make sure it is running. I would also look at Windows NT Diagnostics/Resources and look at the properties of parport to make sure the I/O range is 0378 - 037A

by nguyentt

Thank you for your suggestion, I did checked the Spooler Service (that the first one I checked when I looked at the server services), the device parallel is running in the devices, the Parport is running, too. The Win NT Diagnostic/Resources is the second one I checked after spooler service and look to me the I/O range is 0378-037A for my parellel port.

by shanghai sam

Regarding previous answers and comments:
-be sure you was logged with full administrator rights
-in UserManager check the user rights
-check for some mistake in security policies, if it was implemented

by nguyentt

None of that were my problems, I already found the flaw and fixed. Thank you anyway.

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