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Add/Remove Programs doesn't work

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3 replies

by ashton

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This is a repeat of my earlier question. The Add/remove program feature doesn't work in Windows2000.
Error:
"Object doesn't support this property or method rez://appwiz.cpl/default.hta
Line 75"
Before the question was submitted, the virus software had been updated, system scanned for viruses with other virus software as well as McAfee 6.0, which is installed. No viruses have been found. Virus software has been uninstalled,(by Mcafee), and reinstalled. Nothing has affected the problem.
Please try again. I would have preferred to contact the person who responded the first time but couldn't find how to do so ..so a repeat of the question! I even checked the registry for all the entries that affect the add/remove programs feature.. (SeeQ266668 from Microsoft.) I don't want to reinstall the OS unless I know what caused the trouble and get it fixed!

3 replies

by dklippert

I assume if you read Q266668, you tried:

REGSVR32 APPWIZ.CPL
Other suggestion are to Re install IE
Also:
sfc /scannow

at the DOS prompt will reset hidden system files.

Good luck
I hope to see what finally solves your problem.

by ashton

Thanks...I did try all those suggestions but finally got the answer from McAfee VirusScan. The "Quick Clean" feature of that software modified a file in the registry and they eventually provided a small "program" that I downloaded and ran. The corrupted entry was "htc" in the registry. Thanks

by dmiles

Your first question is on page 3,with the name of person that answered,go to bottom of page in Technical Questions and select page 3,at this time it is listed as question 56

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