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Add remove programs not responding

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by jdube

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I am attempting to upgrade anti virus which requires av removal first. I have not had to remove any programs from this severin approx a year and now add remove programs does not respond when clicking the icon from control panel. Any help will be greatly appreciated.

Jay

4 replies

by natcat

If it is a MS OS I'd suggest that you first install the latest service packs.
In the short run you can check if the AV program has an Uninstall option thru the program menu.

by jdube

As stated in my additional comment I am running win2000 server.

All of the latest service packs and critical updates are done on a regular basis. Everything is up to date! AV does not come with an uninstall feature. I can manually remove it butthat is not the problem. Just wondering if anyone else has experienced this problem and what may be a solution.

by degnan

Check policies to determine if that has been set. Has any errors shown up in the event viewer?

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