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Adding a HP USB Receipt Printer to Windows system.

By nizsimo ·
Hi Guys

My cousin recently bought a HP RP5000 P.O.S (Point of Sale) system for his new business. We have been having some trouble setting up the printer and cash drawer. The software he is using to manage his sales/purchases was created by Point Of Success.

Ok, so everything was setup, printer plugged in, it asked for drivers. I used the supplied cd and it "installed" smoothly. It shows up in the device manager but im not seeing in Printers and Faxes. Which is where I need it to be added also for the software to use it.

So im now stuck.

Any ideas??

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Generally with USB Devices

by OH Smeg In reply to Adding a HP USB Receipt P ...

You need to install the drivers before plugging in the Devices. Did you follow the directions supplied with this unit?

If not unplug the USB Devices run the setup program and plug in when asked to by the software.

Col

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re USB Printer..... in Device Manager?

by ThumbsUp2 In reply to Adding a HP USB Receipt P ...

You said: "It shows up in the device manager but im not seeing in Printers and Faxes."

Something didn't go right during install, because printers don't usually show up in the Device Manager.

Do as Smeg said. Ya didn't do it right, somewhere.

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