Adding ram crashed vista

By phb5000 ·
Hi, I consider myself quite knowledgeable when it comes to Windows and PCs in general. I've had my fair share of Windows problems, but today i stumbled upon a problem that I've never seen before.

After adding new RAM (and removing the old RAM) in a PC running windows vista 32-bit it simply refuses to start. Upon booting, after the POST screen, just before the Vista loading screen appears I receive an error.

The first time it displayed an error stating that hiberfil.sys was corrupt or missing, and mentioned something about failing to resume hibernation (which was very strange considering the fact that the computer and been turned off properly as far as I know). This led me to a Windows Memory Diagnostics tool that yielded no result other than that a recent hardware or software change might have caused a problem.

The help messages also told me that I should "insert my windows disk, choose a language, and do a repair". So, seeing as this would probably be a good idea, I restart the computer, put in my Vista disk, and as should, the "Press any key to boot from CD/DVD" message appears. I press a key, and the "Windows is loading files..." progress bar appears.

However, once this finishes, the setup fails to start, and brings me back to the exact same error page as before, but this time saying that the "kernel is missing or corrupt".

***** SUMMARY *****

1) I added new RAM

2) System failed to resume from hibernation (hiberfil.sys missing or corrupt)

3) Vista setup failed to start (kernel missing or corrupt, ntoskrnl.exe)

4) Other attempts to boot Vista => same error as above

***** OTHER INFO *****

Hardware-wise, the system SEEMS to be fine. The BIOS is displaying information correctly and i dont get any POST errors.

***** SPECS *****

Motherboard: ASUS P5VDC-X
CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz
RAM: 2 x 1024 MB Corsair DDR2 PC-5300
Graphics: RADEON 9800 PRO
Harddrive: Seagate ST380815AS IDE

Any ideas?

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All Answers

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If you put the old ram back in

by Dumphrey In reply to Adding ram crashed vista
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The system may very well have been hibernating, because ...

by OldER Mycroft In reply to Adding ram crashed vista

If it is objecting to the new increased RAM, there is a very good chance it was hibernating.

Let's suppose you originally had 1GB of RAM. When the system hibernated it would have taken a snapshot of the system that occupied 1022MB of your RAM. When you power it back up again it would be looking for 1022MB of RAM in which to write the snapshot back to, so that everything returns to what was there before power-down.

But it turns on and instead of finding 1022MB in which to place the information - it is presented with 2046MB of available RAM. - NOT GOOD, because that is not what was there before.

I'd go with Dumphrey's thought-process: - have you tried reinstalling the old 2x512MB RAM ?

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by flausher In reply to The system may very well ...

I was stumped on this one! don't deal with laptops all that often so i suppose thats why. but yea that sounds quite likely. I like reading these posts so i can try and guess the problem, and if i dont know it, learn it for if/when i do encounter it!

good diag, sounds right to me.

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If you can get it to

by Jacky Howe In reply to Adding ram crashed vista

boot by following the previous suggestions disable hibernation.

Shut down and reinsert your new memory. When you start it up again go straight into the BIOS and check to see that it has been excepted. Save the settings on exit.

Let us know how you get on.

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Did you shut the power off?

by TheChas In reply to Adding ram crashed vista

Did you shut the power fully off before changing the RAM or was the 5 volt standby still running?

If you still had the 5 volt standby power on, it is possible that you have damaged either the RAM or the motherboard.

On newer motherboards even more hardware is still "active" when you just perform a Windows shut down as opposed to also switching the AC power off or unplugging the power supply.


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