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address suggestion does not work

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by esemposki

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Auto address suggestion does not work in my Outlook 2002 program. It is turned on in advanced email options, but still does not work, no matter how many address I have typed in before.

11 replies

by ann777

On the Tools menu, click Options.
Click E-Mail Options.
Click Advanced E-Mail Options.
Do one or more of the following:
Turn ON "Automatic Name Checking"
Turn ON "Suggest names while completing To, Cc, and Bcc fields"

by gigelul

Hi,
Of course you must add these addresses in your "Address book" if you want later autocomplete to work.

by esemposki

I'm sorry but in 2002, it remembers addresses you typed in in the past, has nothing to do with your address book or contact list. It's not like 2000. I've read all the info.

by sgt_shultz

um. you are saying you type in a few letters of the address, then ctrl-k, and it won't find any matching names? isn't there a setting where you tell it which address book to look in? i wonder if that is set up, sorry, don't have Outlook in front of me to paw around in and look...

by mtrahern

I think they mean that auto complete doesnt work in Outlook, like it does in outlook express. I dont know how to get it to work either. I know it will work because there are a few computers here that auto complete actually does work in outlook, but I've looked at all the settings and I am still clueless on how to make it work on the ones that it doesnt work on.

by esemposki

Let me make myself perfectly clear if I haven't. Outlook 2002 has a feature called Auto Address Suggestion. This is not the same feature as Auto Complete in Outlook 2000. When you type in the first three letters in the To or Cc or Bc box, a window opens with all the addresses you have typed in the past that match those letters. You can pick the correct one from those, or even delete ones that are incorrect. This feature is based on what addresses you have typed into these boxes in the past and not based on your address book or contact lists. I read up on this at Microsoft. This was working on this box but now it isn't. Has anyone had experience with this problem that can help me?

by gigelul

Read about how to reset Nikname and automatic completion cache on microsoft site. In search field type: Q287623.

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